What are the responsibilities and job description for the Lead Tool Rental Technician position at The Home Depot?
Job Description
Position Purpose:
The Lead Rental Technician (LRT) is a skilled technician, adept at performing a full range of equipment repairs on light construction equipment (skid steers, chippers, trenchers, mini-excavators, etc.) in a group of The Home Depot stores or customer job sites in the vicinity. This position reports directly to the next-level manager for their region. Responsible for maintaining a fleet of rental equipment; Diagnose, maintain, and repair all components of the machine, including gas and diesel engines, hydraulics, electrical systems, fuel systems, and brake systems; Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers. In a store, technicians will be expected to provide service to store customers in Tool Rental which includes writing customer contracts and invoices for equipment rental and tool repairs, checking to make sure tool is operating properly and demonstrating its proper use (as needed). In addition to supporting customer repair needs, they are also responsible for the day-to-day operation and maintenance of equipment in the tool rental department. In non-store locations, technicians will ensure units are repaired, tested for the quality of the repair and cleaned prior to returning to the store where the repair originated. Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining the tools and repairing them as necessary.
