Services License Specialist - South Florida

Req134120

Position Purpose

The Services License Specialist is responsible for ensuring Home Depot's Services compliance with state and local regulatory license requirements. This role is also responsible for building and maintaining relationships with state and local officials overseeing Field compliance activities (e.g. permitting, inspections, etc.).

Key Responsibilities

• 65% Ensure Service Providers are complying with all state and local regulatory contractor requirements (licensure, permitting, and inspection) and trade standards; Oversee Field compliance activities, such as jobsite Quality Audits and jobsite inspections.
• 25% Meet with local officials and/or trade groups to discuss and/or resolve compliance issues, propose solutions and suggested process improvements to Service Compliance.
• 10% Perform all duties necessary to attain and/or maintain specific trade licenses on behalf of HD USA, such as take state regulated exams and complete continuing education requirements.
  
  

Direct Manager/Direct Reports

• This position reports to the Senior Manager of Service License Management.
• This position has no direct reports.
  
  

Travel Requirements

• Typically requires overnight travel less than 20% of the time.
  
  

Physical Requirements

• Most all of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds).
  
  

Working Conditions

• Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors.
  
  

Minimum Qualifications

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.
• Must currently hold a FL General Contractor license
  
  

Preferred Qualifications

• Strong relationships with state and local regulatory agencies and/or trade organizations
• Bachelor's Degree
• Intermediate skill in Microsoft Office Suite
• Must hold required State/Local licenses
  
  

Minimum Education

• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
  
  

Preferred Education

• No additional education
  
  

Minimum Years Of Work Experience

• 6
  
  

Preferred Years Of Work Experience

• No additional years of experience
  
  

Minimum Leadership Experience

• None
  
  

Preferred Leadership Experience

• None
  
  

Certifications

• FL General Contractor License
  
  

Competencies

• Ability to pass any state/county/city regulated trade exams within a specified region
• Ability to effectively manage Service Provider performance to ensure full compliance
• Strong interpersonal skills as evidenced by the ability to develop relationships and persuade others
• Strong customer services skills