What are the responsibilities and job description for the Sr. Analyst Pro Sales Ops position at The Home Depot?
Req131662
Position Purpose
The Senior Analyst Pro Sales Ops will support the Pro Outside Sales team in creating and optimizing operational processes. They will be responsible for developing and maintaining dashboards, reporting, associate and field-facing playbooks, and supporting materials to drive operational excellence. The Sr. Analyst will provide analytical support through monitoring of trends and performance, tracking KPIs, and generating insights.
Key Responsibilities
Position Purpose
The Senior Analyst Pro Sales Ops will support the Pro Outside Sales team in creating and optimizing operational processes. They will be responsible for developing and maintaining dashboards, reporting, associate and field-facing playbooks, and supporting materials to drive operational excellence. The Sr. Analyst will provide analytical support through monitoring of trends and performance, tracking KPIs, and generating insights.
Key Responsibilities
- 50% Lead all phases of a project's life cycle including defining the business need, establishing criteria and business requirements, understanding the impact to the business and designing and rolling out the project
- 25% Serve as a subject matter expert and perform research and/or analysis within assigned projects or category of business
- 25% Establish and report on metrics of assigned projects or categories to gauge business value
- Reports to Director Pro Business
- No Direct Reports
- Typically requires overnight travel less than 10% of the time.
- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
- Prior experience in the retail, wholesale, or construction industries and/or experience in sales operations
- Strong project management skills, with the ability to manage multiple priorities and initiatives
- Experience with Excel, Powerpoint, Tableau, SQL, and Salesforce
- Demonstrated ability to collaborate and work effectively with cross-functional teams and associates in SSC and field roles
- Strong analytical stills and business acumen
- Prior experience in the application of research findings to the retail environment, brand management or category management essential
- Extensive knowledge of statistical methods and modeling
- Prior experience in a consulting and/or project management role within a corporate environment preferred.
- Certified Project Management Professional (PMP)
- The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
- No additional education
- 3
- No additional years of experience
- None
- None
- None
- Strong project management skills, including strong process orientation, ability to work and lead cross functional teams, strategic thinking and creative problem solving skills.
- Analytical; Extensive knowledge of statistical methods and modeling
- Ability to establish priorities and procedures for accomplishing work within established deadlines; ability to lead multiple projects and manage toward deadlines and deliverables
- Strong communication and presentation skills, including ability to interact at Officer level; ability to negotiate and persuade
- Proven success in increasing management roles handling multiple projects with competing deadlines.
- Ability to assimilate extensive amounts of detailed data, analyze and summarize vast amounts of information as well as understand all of the detail supporting the analysis.