Program Support Administrator - 20 hours/week

When you join The Home for Little Wanderers, you join a team of professionals dedicated to creating better, brighter futures for kids.

For over 200 years, The Home for Little Wanderers has helped build stable lives and hopeful tomorrows for vulnerable children and their families. Our 25 community-based and residential programs serve thousands of at-risk youths from birth to age 26. Many of these children have experienced abuse, neglect, trauma, or a disrupted family life. As the oldest child welfare agency in America, we provide them with safe surroundings, permanent loving relationships, and a secure path toward a better, brighter future.

To learn more about the incredible impact our employees have on the lives of children and families, click here: https://www.youtube.com/watch?v=DXedSArtYbg

Program Description

This is an exciting opportunity to be a part of Metro Boston’s first ever PACT-Y team through the Home for Little Wanderers. PACT (Program for Assertive Community Treatment) is an evidence-based home/community centered model supported by the Substance Abuse and Mental Health Services Administration (SAMHSA). The Department of Mental Health is launching PACT-Y for the first time for youth and young adults in the Metro Boston area. PACT-Y utilizes a highly integrated multidisciplinary team model that includes Clinicians, Outreach Counselors, Nursing, Occupational Therapy, Family Partners, Young Adult Peer Mentor, Vocational Specialists, and Psychiatrists/Nurse Prescribers to help support growth and recovery for youth and young adults in the community. Team members provide customized support to youth and young adults based on individual goals. This is your chance to be a part of this incredible new addition to the Massachusetts behavioral health landscape for youth and young adults!

The Home for Little Wanderers PACT Program seeks an Administrative Assistant to help with data entry, filing and other administrative duties.

Essential Functions:

• Provide accurate filing of documents, both hard copy and electronic, as required
• Provide accurate data entry, as required, including handle billing related activity
• Update and distribute meeting schedules, as required
• Provide word processing, spreadsheet and other computer and administrative support in the preparation of reports, documents and forms
• Under the direction of the manager, compose memos from previously taken notes. Copy and distribute incident reports to outside collaterals
• Maintain a clean, organized and inviting lobby
• Orient and train site employees on the operation of the copier, fax machine, switchboard and general procedures
• Distribute mail and faxes. Post and distribute mail daily and assign mailboxes.
• Take detailed and accurate messages and forward calls appropriately. If need be, locate staff for calls in emergency or urgent situations.
• Greet all visitors in a kind and professional manner.
• Perform special project duties and/or other tasks as assigned

Education and Experience:

• High School Education or equivalent required
• One year of administrative support experience preferred
• Must be computer literate, including knowledge of Microsoft Office and Internet Explorer, with the ability to learn new software applications
• Knowledge of switchboard operations preferred

What The Home Can Offer You

In addition to the chance to make a lasting impact on the lives of the youth we serve, The Home for Little Wanderers offers competitive salaries and a comprehensive benefits package including:

• Generous time off including up to 20 days per year for new full-time employees, plus 11 holidays, 5 sick days, and 2 personal days
• Health and Dental Insurance that is effective immediately upon hire
• Extensive training to new staff
• Tuition reimbursement of up to $2,400 per fiscal year
• 403(b) Retirement Plan with employer match
• Employer paid Long-term and Short-term Disability Insurance, plus Basic Life and AD&D Insurance
• And more!

Valuing Diversity

We are committed to excellence in diversity, equity, and inclusion, while simultaneously creating a culture that supports those values. We believe the differences we bring enhance our ability to provide exceptional service and care to diverse children, families, and communities. Moreover, diversity, equity, inclusion, and belonging align with our values and our mission to help vulnerable children and their families build permanent, positive change.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)