What are the responsibilities and job description for the Pharmacy Technician position at The Hometown Pharmacy?
A Pharmacy Technician is responsible for assisting technicians and licensed pharmacists in operating a pharmacy. General duties include greeting and assisting customers in person and over the phone, entering and filling prescriptions, and cleaning and maintaining the pharmacy department.
Qualifications (Skills / Attributes) :
Detail-oriented
Good communication skills
Excellent customer service and people skills
Motivated
Willing and able to learn and apply new information
Team player
Ability to apply general math knowledge
Responsibilities :
Provide excellent customer service
Learn to independently input patient data and medication orders
Count, label, and package prescription drugs and supplies
Submit prescriptions for third-party billing and learn how to trouble-shoot
Assist in ordering, stocking, and maintaining inventory of prescription medications, over-the-counter items, and necessary supplies
Perform general cleaning and store maintenance : filing paperwork, stocking items, keeping the store clean and professional-looking
Work with the pharmacy team to learn and understand patient care services
Provide excellent customer service : greet and assist customers in person and via phone, build relationships with regular customers
Gain knowledge of commonly prescribed drugs, brand / generic equivalents, and therapeutic classes
Gain knowledge about billing third parties and resolving third-party issues
Learn about over-the-counter and front-end departments; basic register functions
Expectations :
Practice proper business ethics
Comply with all local, state, federal, and company policies and regulations
Abide by all Hometown Pharmacy Employee Standards of Conduct & Confidentiality
Complete all training and continuing education provided by Hometown Pharmacies
Follow all HIPAA standards and guidelines
Education & Experience :
High school diploma or GED (required)
1 year of pharmacy experience or training as a technician (preferred)
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