What are the responsibilities and job description for the Head Teller/CSR position at The Honesdale National Bank?
Responsible for the direct supervision of teller personnel engaged in the processing of customer transactions, the maintenance and control of vault cash; assisting tellers by answering questions and assisting with problems; performing all duties of a teller; providing training to teller personnel.
Responsible for a variety of duties relating to the opening and processing of new accounts of all types, the cross-selling of institution services to customers and prospective customers; providing support to other sales personnel, i.e. documentation, etc., may take loan applications as directed.
Education: High school diploma or equivalent.
Experience: Minimum 2 years previous teller experience; supervisory experience preferred; previous cash handling experience and customer contact experience desired.
Skills: Excellent customer service skills, good communication skills, Microsoft 365 familiarity, customer focused, organized work habits, and ability to multi-task.
The successful candidate must be willing to work a flexible schedule which will include some Friday evenings until 6 p.m. and some Saturdays until noon.
The Honesdale National Bank is an equal opportunity employer, and it is the policy of The Honesdale National Bank to not discriminate on the basis of, and provide equal employment opportunity without regard to, race, color, national origin, religion/creed, sex, sexual orientation, gender (including gender identity and gender expression), disability, marital status, age, pregnancy, national origin, ancestry, genetic information, possession of a General Education Development Certificate as compared to a high school diploma, veteran’s status, or any other characteristic protected by the applicable federal or state laws.
Responsible for a variety of duties relating to the opening and processing of new accounts of all types, the cross-selling of institution services to customers and prospective customers; providing support to other sales personnel, i.e. documentation, etc., may take loan applications as directed.
Education: High school diploma or equivalent.
Experience: Minimum 2 years previous teller experience; supervisory experience preferred; previous cash handling experience and customer contact experience desired.
Skills: Excellent customer service skills, good communication skills, Microsoft 365 familiarity, customer focused, organized work habits, and ability to multi-task.
The successful candidate must be willing to work a flexible schedule which will include some Friday evenings until 6 p.m. and some Saturdays until noon.
The Honesdale National Bank is an equal opportunity employer, and it is the policy of The Honesdale National Bank to not discriminate on the basis of, and provide equal employment opportunity without regard to, race, color, national origin, religion/creed, sex, sexual orientation, gender (including gender identity and gender expression), disability, marital status, age, pregnancy, national origin, ancestry, genetic information, possession of a General Education Development Certificate as compared to a high school diploma, veteran’s status, or any other characteristic protected by the applicable federal or state laws.
