What are the responsibilities and job description for the Store Supervisor position at The HoneyBaked Ham Company?
ESSENTIAL FUNCTIONS:
- Manages Store Operations as assigned by Manager.
- Assumes all operational control in the absence of Manager.
- Maintains product availability for Customers.
- Assists in hiring and training of all Store associates and ensures expectations for each position are met.
- Executes basic Store opening / closing procedures and daily / weekly reports.
- Performs various administrative functions i.e banking and scheduling meeting.
- Coaches associates using established processes and tools including Huddles, Observation checklists, and Ham Evaluations.
- Manages and monitors hourly labor using available tools. Makes adjustments to staffing based on the demands of the business.
- Monitors and manages product quality on Front of House and Back of House using established processes and tools.
- Monitors production and sales efficiencies including wait times, yields and product quality.
- Ensures proper sanitation procedures are followed including hand dip, hair nets, gloves and aprons.
- Ensures proper use of equipment .
- Monitors stocking and clean up duties.
- Ensures FIFO rotation of all product in FOH and BOH including unproduced and produced hams and turkeys.
- Assists Manager in the implementation of development plans for staff.
- Administers staff contest and incentive programs.
- Handles complaints with 100% Customer satisfaction according to Company policy.
- Participates in catering and gifting sales and fulfillment in all B2B and Catering processes.
- Maintains Product Knowledge Expert status in all Retail Merchandise.
- Is able to effectively work and train all positions in both the front and back of the house.
- Leads merchandising transition from promotion to promotion and ensures proper Holiday and non-Holiday set up.
- Communicates QA issues to Managers immediately.
- Communicates Management Bulletin information to staff, fulfilling the action steps required.
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Ability to Relocate:
- Anaheim, CA 92804: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $23