What are the responsibilities and job description for the Case Manager (Dover Hope Zone Coordinator and Reentry Navigator) position at The Hope Commission-Dover Hope Zone?
The Dover Hope Zone is an interdisciplinary justice reinvestment initiative of The Hope Commission in partnership with The Wesley College of Health & Behavioral Sciences and Delaware State University. The Dover Hope Zone will provide community-based reentry services to justice-involved individuals residing in the 19901 and 19904 zip codes.
Dover Hope Zone
5 North Bradford Street
Dover, Delaware 19904
Case Manager (Dover Hope Zone Coordinator and Reentry Navigator)
Salary: $40,000-$45,000
Essential functions of Dover Hope Zone Coordinator/Reentry Navigator to include: Capacity Building, Asset Mapping, Community Outreach and Engagement, Grantmaking, Develops framework for Dover Reentry Court, Assessment, Individual Achievement Planning, Benefit Eligibility Enrollment, traditional case management functions (housing referrals, transportation coordination, health care referrals, criminal justice liaison etc.) & delivery of phase-specific TCU Cognitive Behavioral Sessions (CBI). They correspond with families and outside organizations for client support post-release.
- Provide comprehensive case management services for a caseload of high-risk men (participants) who return to the Dover community from incarceration. Caseload: 25 - 30 participants.
- Assess participant needs using validated risk assessments and deliver adequate and effective dosage of cognitive behavioral treatment and indicated ancillary services.
- Create individualized case management plans (Achievement Plans) that match a participant’s level of criminogenic risk and need.
- Conduct individual case-management sessions at least once per week for each participant. (or as agreed to with Clinical Director.)
- Assess changes in participant’s needs and responsivity factors at regular intervals and adjust level of care.
- Utilize incentives, sanctions, and therapeutic adjustments as appropriate.
- Provide/develop case management services for families that include parenting training.
- Evidence-Based CBI Interventions
Proficiently deliver cognitive behavioral, criminal-thinking intervention groups that are standardized, validated, and have been demonstrated to improve outcomes for individuals who are at a high-risk to re-offend.
Services to Target Participant Needs
Provide a continuum of ancillary services that target the criminogenic needs and responsivity factors of participants.
Ancillary services may include job skill training, employment referrals, housing assistance, peer support services, and introduction to pro-social environments.
Connect participants to human service benefits, mental health treatment, trauma treatment, and substance abuse treatment services.
Reentry Court Status Hearings & Communication
Attend bi-weekly Re-entry Court status hearings with the participant and the Re-entry Court team (specialized judge, probation officers, and other ancillary service providers).
Attend pre-court staff meetings to provide information and professional perspective regarding program participants progress.
Consistently participate in the status hearings to demonstrate the collaborative nature of the program to the participants.
Communicate regularly with Re-entry Court team outside of status hearings
Must have strong writing ability to communicate clearly and concisely with the court.
Data and Evaluations
Record information concerning the provision of services for participants (case notes).
Input data in a timely and reliable manner for use in case and program management.
Examine outcomes for all eligible participants who enter the program regardless of whether they graduated, withdrew, or were terminated.
Review statistics relevant to program performance and implement policy adjustments and training when necessary.
Qualifications
Preferred: Licensed Clinical Social Worker, LPC, LCDP and certification as an addiction professional (CADC, LCDP with master’s degree in human services/social work or other related field).
Required: Bachelor’s degree
At least three years of experience performing intensive social service case management
At least three years of experience in a supervisory role.
Ability to motivate and establish therapeutic alliance with clients
Knowledge of, and demonstrated skills in, clinical counseling such as motivational interviewing and strength-based case management, as well as training in conducting process and didactic group sessions using cognitive behavioral therapy
Ability to coordinate and provide services to clients utilizing a case plan
Computer literacy required (ability to compose and send emails, draft client case notes, use an internet-based database system, compose documents in Microsoft Word, and perform basic internet research)
Ability to work independently and as part of a team
Ability to multi-task and effectively manage work at different sites (in-office and off-site)
Must have a strong work ethic, a positive attitude, and good sense of humor
Must express a basic belief that people can change in positive ways
Demonstrated ability and desire to offer marginalized individuals a high quality of service
Strong interpersonal, communication, organizational and writing skills are essential
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Job Type: Full-time
Salary: $40,000.00 - $45,000.00 per year
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Email resume to lgilmore@wilmhope.org
Job Type: Full-time
Pay: $40,000.00 - $45,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
Salary : $40,000 - $45,000