What are the responsibilities and job description for the Outside Sales Account Manager - Hydraulic & Pneumatic Motion Controls position at The Hope Group, A SunSource Company?
Outside Sales Account Manager - Hydraulic & Pneumatic Motion Controls
The Hope Group, A SunSource Company, is New England’s leading provider of fluid power and motion control solutions for original equipment manufacturers (OEMs) and MROs. The Hope Group has over 100,000 square feet of warehousing, fabrication, and administration facilities to complement its manufacturing capacity. We’re more than a parts distributor. Our customers rely on us to help identify and solve the efficiency and productivity challenges they face. www.thehopegroup.com
Essential Functions
- Plan and coordinate weekly sales calls with new / existing customers and target prospective customers using CRM software.
- Plan and execute proposals focusing on providing solutions for motion control needs.
- Work with management to develop a territory sales plan with actionable tasks and goals reviewed monthly.
- Utilize CRM software to manage sales territory and account base activity.
- Apply your knowledge as an expert to create and close sales opportunities with customers.
- Work closely with customer service representatives to insure exceptional customer experience and meet customer needs.
- Answers questions about products, prices, and quality, durability, and credit terms.
- Conduct product Luncheon/Learns at customer sites utilizing THG personal and/or factory representatives.
- Learn and utilize all available company resources including customer service representatives, inside sales, marketing, design/engineering, and management.
- Attend product and sales training, both local or at factory schools, and company meetings when required.
- Investigates and resolves customer complaints.
- Work with vendor representatives and business affiliates in meetings, joint sales calls, and networking.
- Actively promote other company division’s products and services by creating cross-leads in CRM software.
Experience, Education, & Skills
- 2 years technical field sales experience.
- Mechanical / Electrical / Industrial Engineer / technical degree or equivalent experience a plus.
- Training and/or education in hydraulic / pneumatic / electrical / mechanical systems including technical experience with motion control products/systems.
- Experience and proven ability to identify/select/specify proper components to fit customers’ needs and specifications.
- Strong desire to expand product and systems knowledge to become more valuable to the company and customers.
- Above average computer experience with Microsoft Office, internet, various technical sizing and drawing programs, e-mail, smart phones and CRM utilization.
- Self-motivated, driven, a team player, strong communication skills and attention to details are a must.
- Must have and maintain clean driving record and ability to successfully pass a background check.
We Offer
- Industry competitive compensation plan
- Medical / Dental / Vision / 401K with match
- Paid vacation and holidays
- Tuition reimbursement and ongoing development opportunities
- Company Car and Gas Card
- Remote work