Description

Assistant Director of Recruitment and Admissions

Background

The HOPE Program is a leader among New York City job training providers, upskilling adult jobseekers (ages 18 - 70) for a broad range of sectors, including a focus on green construction, maintenance, infrastructure and related careers. We work with individuals facing deep structural barriers to employment, including histories with the criminal legal system, current and/or past homelessness, substance abuse disorders, low educational attainment and more. Our comprehensive approach includes classroom training, industry-recognized certifications, digital literacy and access, financial literacy and access, mental health support, case management, paid job training, and our signature “HOPE for Life” approach, which provides a vital community of support throughout the lives of HOPE graduates’ careers. With measurable outcomes among the strongest in the industry, HOPE’s impact sits at the intersection of racial justice, and building a more equitable future for New York City. Our work is best described in the words of our graduates, such as Ramon.

The Position

HOPE is seeking a Director of Recruitment and Admissions who will develop and oversee the implementation of a comprehensive and creative recruitment and admission strategy for HOPE’s job training and transitional employment programs, which enroll approximately 400  jobseekers in the coming year, with strategic growth goals in the following years.

The position reports to the Chief Program Officer and will be based at both HOPE’s Downtown Brooklyn location at 1 Smith Street and HOPE’s South Bronx location at 1360 Garrison Avenue in the Hunts Point section of the Bronx. The position will oversee program recruitment, admissions, and enrollment in both Brooklyn and Bronx sites, which entails delivering direct recruitment services and supervising a Clinical Admissions Coordinator, Admissions Coordinator, Recruitment Associate, and Community Outreach Coordinator.  

Responsibilities

RECRUITMENT

• Develop and deliver a comprehensive recruitment strategy for HOPE’s job training and transitional employment programs, which currently include: HOPEworks, Sustainable South Bronx, NYC CoolRoofs, and Intervine. This will include: social and other media campaigns; collateral drops; outreach and hiring events at community-based organizations, City of New York agencies, and elected officials’ and other onsite and offsite resource and job fairs, as well as other creative efforts. 
• Align with a coordinated approach to partnership development, working across program teams to gather insight on current organizational relationships and ensure that they are vetted with focus on opportunities that meet organizational goals beyond outreach.
• Develop and steward partnership for outreach and recruitment with a particular focus on partnership that can properly manage expectations of their constituents and support them in successfully enrolling and competing our programs.
• Identify partners and broker working relationships with organizational prospects that support pillars of our strategic plan - Bridge to HOPE, HOPE on the Road, Raising HOPE, and HOPE 4 Life.
• Implement each program’s recruitment plan with the Recruitment and Admissions team in a way that ensures the enrollment of approximately 400 qualified, interested, and eligible students and participants across HOPE’s programs annually. This includes a specific targeting of young adults and individuals with involvement in the criminal legal system. 
• Act as a primary point of contact with referral partners, orienting them to program requirements, communicating information about students’ progress, and ensuring a flow of eligible candidates to HOPE for enrollment.
• Create unique, targeted collateral that speaks to each programs’ unique position as both workforce development, training, and transitional employment programs as well as sustainability-focused programs.
• Manages outreach & employment events, including on and off-site job fairs.
• Develop and integrate plans to utilize alumni ambassadors to support recruitment, outreach and engagement efforts.

ADMISSIONS

• Ensure a minimum of two weekly virtual and in-person Information Sessions for candidates in the months preceding each program class launch. 
• Lead the application and selection process, including info sessions, application submission, intake interviews, tryouts, admissions, etc. 
• Maintain accurate and current student records using HOPE’s Salesforce database as per programmatic requirements and government contracts.
• Maintain candidate and student files for referring partner organizations. 

• To ensure retention, meet the mental health and other supportive service needs of our candidate pool through oversight of clinical staff members and alignment with our wellness team/mission.

MANAGEMENT AND PROGRAMMATIC SUPPORT

• Prepare for and participate in weekly client and monthly staff meetings as well as 1:1 supervision with the Chief Program Officer.
• Supervise 4 staff in a growing organization.   
• In addition to recruitment and intake, where possible, support the programmatic teams in overseeing students and program participants in class and in the field, facilitate substitute classes, and engage in employer partner development activities. 
• Stay current with policy and programs in the education and workforce development field.

Minimum Qualifications

• Demonstrated management experience and skill set in working with unemployed or underemployed adults who are interested in professional training and employment, but often have multiple barriers to this, such as long-term unemployment, housing instability, involvement with the criminal justice system, and history with substance abuse. 
• Must be mission-oriented with an outgoing personality willing to execute promotional campaigns and increase brand recognition throughout the HOPE service areas.
• Strong interest in workforce development and environmental sustainability
• Knowledgeable in delivering mental health supports through modalities, including Mental Health First Aid, motivational interviewing, screening and referral, and psychoeducation
• Focus on partner development and engagement
• Computer and writing expertise with ability to teach and facilitate presentations
• Experience with Salesforce or other databases
• Enthusiasm about being part of a high-impact, growing organization 
• Preference given to candidates with experience in leading recruitment and admissions teams and developing strong and engaging promotional tools. 

Salary and Benefits

The annual salary range for this position is $75,000 to $85,000 and is dependent upon experience. HOPE provides a full package of benefits including: healthcare and dental insurance; retirement plan; competitive vacation (plus 1/2 day Fridays during the summer which is equal to 7.5 additional vacation days); and 12 paid holidays.

Interested Candidates

Please respond to this posting or click this link. Resumes unaccompanied by a cover letter will not be reviewed. No telephone calls, please.

Qualifications

Salary : $75,000 - $85,000