CERTIFIED DIABETES EDUCATOR/CERTIFIED DIABETES CARE AND EDUCATION SPECIALIST (RN or RD)

Description

JOB SUMMARY:

Responsible for providing comprehensive education and support to individuals and their families with diabetes, obesity, and any metabolic/endocrine associated disorder, helping them to manage their condition and achieve their health goals.

GENERAL REQUIREMENTS:

• Conduct individual and group diabetes education sessions
• Develop personalized care plans for patients with diabetes
• Provide instruction on self-monitoring of blood glucose levels
• Teach patients how to administer insulin and other diabetes medications
• Offer nutritional counseling and meal planning guidance
• Educate patients about the importance of physical activity and exercise
• Assess patients' knowledge and skills related to diabetes management
• Support patients in setting and achieving diabetes-related goals
• Monitor and document patients' progress over time
• Provide timely follow up to patient questions, phone calls, etc.
• Timely documentation in the patient’s medical record to ensure timely coding of services provided to optimize patient safety and assure compliant billing practices are followed.
• Collaborate with other healthcare professionals to ensure comprehensive care
• Stay up-to-date with the latest diabetes management guidelines and research
• Conduct community outreach and education programs
• Advocate for patients' needs within the healthcare system
• Participate in professional development and continuing education activities

GENERAL SKILLS:

• Ability to communicate in English, both verbally and in writing.
• Additional languages preferred.
• Experience working with diverse patient populations
• Strong communication and interpersonal skills
• Proficiency in electronic health record systems

WORKING CONDITIONS:

• General environment: Works in a well-lighted, air-conditioned area, with moderate noise levels.
• May be exposed to high noise levels and bright lights.
• May be exposed to limited hazardous substances or body fluids, or infectious organisms.
• Periods of high stress and fluctuating workloads may occur.
• May be scheduled as needed including overtime.

PHYSICAL REQUIRMENTS & DEMANDS:

• Have near normal hearing: Hear alarms/telephone/normal speaking voice.
• Have near normal vision: Clarity of vision (both near and far), ability to distinguish colors.
• Have good manual dexterity.
• Ability to perform repetitive tasks/motion.
• Continuously within shift (67-100%): Standing, Walking.
• Frequently within shift (34-66%): Bending/Stooping, Pushing/Pulling, Lift/carry up to 20lbs, Lift/carry > 20 lbs. with assistance.
• Occasionally within shift (1-33%): Sitting, Climbing, Twist at waist, Lift/Carry > 50 lbs. with assistance, Reaching above shoulder.

MISSION STATEMENT:

QUALITY HEALTHCARE: In our continuing effort to enhance the quality of life for the communities we serve, the Hospital Authority of Miller County is committed to the delivery of superior, safe, cost-effective healthcare through the provisions of education prevention, diagnosis and treatment.

JOB SPECIFIC COMPETENCIES:

• Reviews, revises, and participates in the development of the facility’s patient care policies to ensure the inclusion and support of nutritional care.
• Assures that quality procedures are appropriate for collecting and summarizing.
• Recommends suitable clinical and administrative references pertaining to nutrition.
• Collaborates with physicians, mid-levels, and clinical staff to identify and provide appropriate nutritional counseling.
• Establishes treatment plans and communicates with physicians/mid-levels regarding nutrient needs.
• Meets directly with patients to identify educational needs, provide individual instruction, utilize informational handouts/booklets, or refer to community resources as needed.
• Establish priorities, goals and objectives which meet nutritional needs and are consistent with available resources.
• Responsible for corrective action on any deficiencies or recommendations from health agencies. i.e.: Division of Human Resources, DNC, etc.
• Will serve as a liaison to industry representatives to assure that the clinic is properly equipped and utilizing technology inherent in the treatment of patients with diabetes or other applicable conditions.
• May participate in outreach activities as defined through strategic growth initiatives for the practice.
• Perform other duties as assigned. Must be HIPAA compliant.

PROFESSIONAL REQUIREMENTS:

• Follows Code of Conduct policy.
• Adheres to dress code; appearance is neat and clean.
• Completes annual educational requirements.
• Maintains regulatory requirements.
• Maintains patient confidentiality at all times.
• Reports to work on time and as scheduled; completes work within designated time.
• Wears identification when on duty; uses computerized time clock system correctly.
• Completes in-services and returns in a timely fashion.
• Attends annual review and/or skills fair and department in-services, as scheduled.
• Attempts to end conversations and other interactions in a positive manner; leaves others with a good impression of the Hospital Authority of Miller County and its employees.
• Complies with all organizational policies regarding ethical business practices.
• Communications the mission, ethics and goals of the facility, as well as the focus statement of the department.

GUEST RELATIONS STANDARDS:

(All guest relation violations are subject to disciplinary action up to and including termination):

• Always treat others in a friendly, helpful manner.
• Refers co-workers to proper sources when unable to provide an answer.
• Interacts with others in a professional and friendly manner.
• Takes interest in others and always gives full cooperation to fellow workers.
• Always maintains an open line of communication with other departments.
• Thoroughly familiar with the hospital and the services it offers.

OTHER:

• Responsibility to Report: It is the responsibility of every employee of HAMC to comply with federal, state and local laws and regulations, as well as, HAMC Policies and Procedures. Every employee is help accountable to participate in, comply with and report concerns to his or her supervisor or the Compliance Officer if illegal or unethical behavior is suspected.
• As an employee of HAMC, you have been granted user access to applicable ePHI systems based on your position. This user or role-based access is intended to give you the minimum necessary access to perform your job function(s) only and should be used only as applicable.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Qualifications

EDUCATION, CREDENTIALS & EXPERIENCE REQUIREMENTS:

• Active Registered Dietitian (RD) in Georgia
  • B.S. Degree in Foods and Nutrition or Advanced degree in nursing, nutrition, or a related field.
  • Successful completion of Dietetic Training Program with six months experience under a registered dietitian. Preferred 2 years of professional general practice experience.
  • Eligible for registration with the Academy of Nutrition and Dietetics.
  • Experienced and knowledgeable in clinical and administrative dietetics.
  • Effective writing and speaking skills.

• Or Active Registered Nurse (RN) License in Georgia (includes nurse practitioners and clinical nurse specialists)
  • Certified Diabetes Educator (CDE) certification preferred. The Hospital Authority of Miller County will assist you in working towards this certification if RN does not hold current CDE certification.