Demo

Employee Relations Consultant

The Hospital of Central Connecticut
New Britain, CT Full Time
POSTED ON 4/14/2025
AVAILABLE BEFORE 6/14/2025
Work where every moment matters.

Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.

The Employee Relations Consultant acts as a liaison between the employer and employee to improve performance, mitigate risk and ensure compliance with policies and State/Federal labor law/regulations. Works to maintain a positive employee relations culture by proactively assessing the work environment to identify and mitigate risk situations. Working with leadership and employees facilitates appropriate investigation of workplace concerns and enables resolution. Teach, coach and mentor leaders on effectively communicating with and engaging employees. Responsibilities include but, are not limited to:

Facilitate investigative process to resolve employee relations concerns; able to interpret various organizational policies to inform decision making
Guides leaders through the performance improvement process utilizing coaching and development, formal corrective action and decision guide tools
Proactively collect, analyze and summarize various data and identify trends; collaborate with appropriate stakeholders to determine appropriate solutions; Perform exit interviews to identify actionable trends; partner with leadership to implement countermeasures to reduce turnover and drive engagement
Partner with Human Capital Consultant (HCC) to determine need for strategic planning, identify engagement and retention opportunities and execute HCC recommended solutions; coach leaders to exhibit behaviors that support the Hartford HealthCare culture
Guide leaders decision making related to the performance evaluation and merit compensation program; review and approve performance ratings and merit increases in compensation tool; as needed, assist leaders in developing a business case to justify need for position elimination/reduction in force
Partner with legal resources, participate in various dispute resolution situations (i.e. CHRO, litigation, EEOC, unemployment etc.)
Facilitate/communicate COE program changes
As applicable, work with bargaining unit employees and leadership to maintain effective relationships; drives employee grievance process; participates in contract planning and negotiations

Qualifications

Education:
Bachelor’s Degree

Experience:
3 to 5 years in Human Resources field; specific experience working in union environment preferred
Basic labor law knowledge, grievance arbitration, contract interpretation and negotiations
Strong investigation skills
Coaching and mentoring
Program and Process facilitation/presentation
Analytical and critical thinking
Consulting
Conflict Resolution
Influence multiple stakeholders at all levels

We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment .

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