What are the responsibilities and job description for the Bartender position at The Hotel at Arundel Preserve?
Duties and Responsibilities
- Greet and serve guests at the bar
- Pour drinks, using standard pour according to specifications
- Serve drinks to guests, along with filling orders for food and cocktail servers
- Handle cash and credit cards transactions
- Clean and change trash cans as necessary
- Fill and clean ice bins
- Stock beers and wine coolers
- Clean shelving, stainless steel, mixers, cups, blenders and soda guns
- Notify manager if a guest is becoming intoxicated or rude to other guests and team members
- Follow uniform and grooming specifications
- Communicate with support crew and management
- Serve food if requested
- Operate bar equipment
- Unpack deliveries and stock bars
- Change beer kegs
- Record accurate tip out sheet
- Abide by all state federal and corporate requirements pertaining to serving alcohol
- Maintain proper and adequate set-up of the bar on a daily basis. This includes requisitioning and Stocking of all beer, wine, spirit, paper products, straws and stirrers, condiments and produce Based on projection from the daily function sheet
- Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges and understand portion sizes
- Responsible for maintaining stock, cutting and storing of all fresh fruits and vegetables garnishes, juices and other perishables daily to ensure product quality
- Input orders into a register at the point of sale and creates a check for each guests, including those served by other beverage servers to maintain accountability of all beverages served.
- Check identification of guests ensuring alcohol is being served only to those patrons of legal drinking age
- Must have alcohol training certification (TAM/TIPS)
- Acknowledge all guests and respond promptly to their needs, however busy and whatever time of day. Ensure unresolved incidents are reported to Manager/Supervisor
- Familiarity with all hotel services/features and local attractions/activities to respond to guest inquiries accurately
- Contribute to the team's success by accomplishing tasks and assisting with projects as needed
- Maintain knowledge and compliance with departmental policies, service procedures, and standards
- Availability during peak operating times, ie: Weekends, Holidays and Special Events
- Work as a team member to ensure our guests have the best possible experience
- Understand company's emergency procedures and be able to apply them when necessary
- Report any incidents, property damage or injuries immediately to Manager/Supervisor
- Attend department meetings and training sessions as necessary
- Other duties as assigned by Manager and/or Supervisor
- Support Southern Management's Mission, Vision, and Values
- Comply with Southern Management's policies and procedures
Skills Required
- Excellent written and verbal communication skills
- Compute basic arithmetic and mathematical calculations
- Organized and detail oriented
- Excellent time management skills
- Excellent interpersonal skills
- Sound leadership and managerial skills
- Ability to work effectively in stressful, high-pressure situations while maintaining composure and guest satisfaction
- Technical knowledgeable and competency in necessary systems and software:
Key Performance Indicators
- Exhibits the following performance expectations:
- Teamwork
- Dependability
- Communication
- Understands Role, Responsibilities and Job Skills
- Time Management and Planning
- Quality of Work
- Safety
- Adhere to response time policy
- Adhere to schedule/work hours
- Cooperate professionally with other departments to accomplish the goals of the department
- Resolve concerns in a timely, courteous, professional manner. Communicate solutions to involved parties and follow up [as appropriate, within 24 or 48 hours]
- Work is completed in a timely, professional manner, based on expectations and deadline
- 1 years demonstrated Bar experience in a hospitality or food and beverage environment
- High School Diploma or equivalent required.
Req Benefits: Your wages are only part of the employment equation. Benefits add significant dollars to your total compensation package and greatly improve your quality of life. Southern offers one of the best benefits packages in the industry. Southern provides: * A choice of Health, Dental and Vision Insurance for you, your spouse and/or eligible children at a remarkably low cost * Company paid Group Term Life and AD&D Insurances * Traditional and ROTH 401(k) with Company contribution * Paid holidays, paid time off, pay for bereavement/funereal leave and jury duty * Continuing Education You can customize your package to include: Short Term Disability, Long Term Disability, Long Term Care for an additional cost, at a reduced rate. Benefit eligibility is dependent on Team Member Status. All benefits are subject to change or cancellation at any time.
Compensation: $15.00 - $16.00
Salary : $15 - $16
