Full Time Night Auditor

The Hotel at Batavia Downs is currently seeking a self-motivated, enthusiastic Night Auditor

Some of the responsibilities and duties will be:

• Greets and assists all guests during arrival and departure.
• Provides courteous guest services by responding promptly and efficiently to inquiries, requests and complaints.
• Coordinates the delivery of guest services by other hotel departments and outside vendors.
• Processes all reservations and cancellation requests in a timely manner by mail, telephone, fax or in person.
• Maximizes room revenue and occupancy levels through suggestive selling techniques.
• Handles and balances the departments accounting of money, receipts, guest accounts, and other forms of credit; operates the department’s cash register. Balances and records daily sales of all hotel departments appropriately.
• Operates the department’s cash drawers.
• Maintains order and cleanliness of front desk and back office to present a pleasant and professional image to guests.
• Maintains information and communication sources such as room inventory, lost and found log, telephone information, log book, and hotel directories; operates switchboard to handle customer inquiries, wakeup calls and the paging of guests.

Job Type: Full-time

Pay: $15.50 per hour

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Holidays
• Night shift
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Work Location: In person

Salary : $16