GET TO KNOW THE HOTEL AT THE UNIVERSITY OF MARYLAND:

The Hotel at the University of Maryland (The Hotel) is a AAA 4-Diamond independent property located directly across the street from the main campus of the University of Maryland. The Hotel is a market leader in service and guest experience and the team is focused on delivering highly personalized service. The Hotel has 297 rooms with 24 suites and over 45,000 sq. ft. of event space handling events from 10 to 1,500. The Hotel's focus on culture creates an environment for team members to thrive and provides opportunities to grow responsibility and advance their careers which is part of our Southern Difference.

WHAT WE ARE LOOKING FOR:

WHAT WE EXPECT FROM YOU:

• Negotiate guest room rates and/or hotel services within approved booking guidelines to achieve an annual revenue goal of at least $600,000 in definite business per year.
• Handles all aspects of sales process including contracting, detailing, rooming list and reservations management for groups up to 50 people.
• Accurately produce, review, and present all sales contracts for Director of Sales approval and client acceptance.
• Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients.
• Maintain professional levels of communication with clients and team members.
• Actively prospect & qualify new business including outside sales, phone solicitation and email prospecting.
• Conduct site inspections and off-site presentations for potential clients.
• Participate in appropriate organizations and networking events.
• Confirm event related information with client. Organize/disseminate information to all departments through e-mails, memos, event orders, directives, resumes, and rooming lists in a professional and timely manner.
• Work with the Hotel's catering partner, PrimeTime, in menu development or customization.
• Create floor plans for the best use of space for each event and to ensure F&B provider, banquet set-up team, and client are in agreement prior to set up when appropriate.
• Obtain guarantees of F&B events for F&B provider and advise if any great deviation in number occurs so costs can be controlled. Prepare banquet checks.
• Responsible for sufficiently monitoring room blocks.
• Attend and constructively participate in departmental communication meetings.
• Responsible for following the guidelines/deadlines as detailed in the Executive Meeting Manager checklist.
• Responsible for producing Group Resumes on a weekly basis, with all detailed information on the needs of the group. Communicating this information to all hotel departments and PrimeTime management team. Ensure payment is collected for events per contractual obligations and work with the accounting team to ensure accurate and timely billing.
• Acknowledge all guests and respond promptly to their needs.
• Familiarity with all hotel services/features and local attractions/activities to respond to guest inquiries
• Contribute to the team's success by accomplishing tasks and assisting with projects as needed.
• Maintain knowledge and compliance with departmental policies, service procedures, and standards.
• Availability during peak operating times, i.e.: Weekends, Holidays and Special
• Work as a team member to ensure our guests have the best possible
• Understand company's emergency procedures and be able to apply them when necessary.
• Attend department meetings and training sessions as
• Support Southern Management's Mission, Vision, and Values
• Comply with all Southern Management and Cambria policies
• Comply with all fire safety laws and regulations.
• Perform various other duties as assigned by Manager and/or

JOB KNOWLEDGE & SKILLS:

• Professional appearance
• Knowledge of hotel and food & beverage operations.
• Should be able to type at least 35 words per minute.
• Delphi FDC (Salesforce) experience is a plus.
• Excellent written and verbal communication skills.
• Compute basic arithmetic and mathematical calculations.
• Organized and detail oriented.
• Excellent time management and interpersonal skills
• Sound leadership and managerial skills.
• Ability to work effectively in stressful, high-pressure situations while maintaining composure and guest satisfaction.
• Technical knowledgeable and competency in necessary systems and software:
• [Outlook, Word, Excel, Delphi FDC, etc.]

Requirements:

• 1-2 years demonstrated sales department experience, preferably in a hospitality or food and beverage environment.
• High School Diploma or equivalent required. Associate degree in relevant field preferred.

Req Benefits: Your wages are only part of the employment equation. Benefits add significant dollars to your total compensation package and greatly improve your quality of life. Southern offers one of the best benefits packages in the industry. Southern provides: * A choice of Health, Dental and Vision Insurance for you, your spouse and/or eligible children at a remarkably low cost * Company paid Group Term Life and AD&D Insurances * Traditional and ROTH 401(k) with Company contribution * Paid holidays, paid time off, pay for bereavement/funereal leave and jury duty * Continuing Education You can customize your package to include: Short Term Disability, Long Term Disability, Long Term Care for an additional cost, at a reduced rate. Benefit eligibility is dependent on Team Member Status. All benefits are subject to change or cancellation at any time.
Compensation: $43,428 - $ 60,046