Real Estate Closing Manager

Position: Closing Manager

Department: Operations

About House Match: House Match is a dynamic and innovative real estate brokerage dedicated to providing exceptional service to our clients. As leaders in the industry, we are committed to delivering outstanding results while fostering a collaborative and growth-oriented work environment.

Role Overview: We are seeking a motivated and detail-oriented Full-Time Closing Manager to join our Operations department. This role is essential for ensuring the smooth execution of the purchase process, enhancing client relationships, and contributing to the overall growth and success of House Match. The ideal candidate should possess excellent communication skills, a strong attention to detail, and a mindset focused on continuous growth.

Key Responsibilities:

• Collaborate closely with Buyers/Sellers to assist them throughout the process, from contract to close, actively managing the contract to close process.
• Help coordinate property inspections, vendors, walk-throughs, and closings, ensuring a smooth and seamless experience for clients.
• Collaborate with House Match Agents to provide an incredible client experience
• Deliver excellent customer service to all clients, fostering positive relationships and enhancing their overall experience with House Match.
• Consistently seek opportunities for improvements in current systems, processes, and procedures, demonstrating a commitment to efficiency and innovation.
• Organize and maintain client files, ensuring accurate and up-to-date documentation.
• Enhance the relationship of past, potential, and active clients through proactive communication and personalized assistance.
• Occasionally attend property inspections and closings, representing House Match and providing additional support to clients and team members.
• Coordinate calendars and scheduling to facilitate efficient appointments and meetings.
• Play a role in implementing and managing the Forever Client Program, contributing to client retention and loyalty.
• Actively participate in team activities, creating a collaborative and cohesive work environment.
• Commit to weekly 1:1 coaching sessions, demonstrating a dedication to personal and professional growth.
• Enter customer information into the Customer Relationship Management (CRM) system accurately and in a timely manner..
• Track key metrics related to client interactions, transactions, and service quality, providing insights to drive continuous improvement.

Qualifications:

• Excellent communication skills, both written and verbal, with a strong ability to connect with clients.
• Detail-oriented mindset, ensuring accuracy and thoroughness in all tasks.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Ability to maintain a high level of professionalism and exceptional customer service.
• Energy and enthusiasm to actively contribute to a positive team environment.
• Growth mindset with a proactive approach to learning and improving skills.
• Previous experience in real estate or a similar industry is a plus.
• Job will require an active Florida Real Estate License

Why Join Us?

• Opportunity to work in a collaborative and growth-oriented environment.
• Contribute to the success and growth of a leading real estate company.
• Make a meaningful impact on clients' homeownership journeys.
• Professional development opportunities to enhance your skills and career path.
• At House Match, we're not just focused on making home ownership easier for our clients; we're also dedicated to fostering your personal and professional growth. Our company culture is rooted in continuous learning and pushing boundaries. If you're seeking a workplace that encourages you to unlock your full potential, both in your business endeavors and personal aspirations, House Match is the perfect fit. We believe in pushing past perceived limitations and turning dreams into reality. Here, you'll be part of a team that supports you in reaching heights you may not have thought possible.

If you are a motivated individual with the ability to remain calm under pressure, exceptional communication skills, and a commitment to delivering outstanding customer service, we encourage you to apply for the Full-Time Buyer Partner position at House Match.

Join us in helping clients find their dream homes and contributing to the success of our team.

To apply, please submit your resume and a cover letter detailing your relevant experience and qualifications.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Customer service: 1 year (Required)

License/Certification:

• Real Estate License (Required)

Work Location: In person

Salary : $50,000