PROGRAM SUPERVISOR - D

Description

$1000 sign on bonus

Basic Function/Overall Responsibilities: Supervision of assigned programs and staff in a manner that integrates a safe environment with individual client treatment plans.

Principal Assigned Responsibilities:

• Ensure a safe, clean and attractive therapeutic environment in assigned residential program, including evaluation and purchase of needed supplies and materials.
• Direct and ensure child care workers adhere to agency policies and procedures and   regulatory guidelines.
• Participate in client service plan review/treatment team meetings and direct and ensure child care workers' implementation of life space components of individual client treatment plans.
• Develop and establish program routines and schedules in compliance with agency policy.
• Participate in the development of program budget and ensure compliance relative to income and expenses in area of responsibility throughout the course of the fiscal year.
• Participate in 24-hour on-call procedures for handling client, program and staffing crisis and available to arrive on campus within 45 minutes of a call if needed.
• Interview and recommend new staff hires in collaboration with other program supervisors coordinate the completion of all hiring, resignation and termination tasks with the Human Resources Department.
• Oversee site-specific and agency-wide mandated orientation training of all new staff assigned to program in accordance with agency and site-specific policies and procedures.
• Participate as a trainer and provide training per the agency’s Training Program, specific to TCI and the Sanctuary Modules. 
• Supervise all child care and staff assigned to program. 
• Plan and co-lead weekly staff meetings, assure written minutes are taken for all meetings.
• Facilitate and/or ensure residents “kids meetings” are scheduled weekly, conducted and documented.
• Participate in professional development training, including skills' development training for clients as determined.
• Provide direct child care services to program and direct observation of staff in program on a scheduled or unannounced basis, including evening and week-end hours, as evidenced by two scheduled late nights and one unannounced visit minimally monthly.
• Monitor program compliance budgetary, human resource, purchasing and other related agency requirements or guidelines.
• Conduct monthly fire drills in accordance with regulatory and accrediting body requirements.
• Ensure provision of reliable information to clinical, educational and psychiatric staff regarding behavioral observations of clients per site-specific protocols.
• Facilitate family or other client visits in concert with Case Planners and provide necessary arrangements for supervision and transportation for residents and families, when needed.
• Active participation in agency committees, including but not limited to, Management Team and The Behavior Support Team. 
• Ensure trauma informed care Behavior Support Management expectation are communicated and implemented.
• Review and investigate Therapeutic Crisis Intervention Reports, Client Incident/Accident Reports, Client Complaint Forms and Staff/Visitor Accident Reports in accordance with agency policy and procedures. Document findings and recommendations to appropriate administrative and clinical staff in a timely manner.
• Actively participate in program and agency-wide Quality Assessment and Improvement activities in accordance with the agency's ongoing Quality Improvement Program.
• Actively engage in Integration meetings. Program supervisor meetings to ensure collaboration with clinical & recreation aspects of program.
• Related task and duties as assigned by supervisor.

Relationships-Supervision and Coordination: The Program Supervisor reports directly to the appropriate Assistant Director/Director of Security/Program Manager and has weekly supervision with that individual. S/he directly supervises all direct-line staff assigned to the specific program and has regular supervision with those individuals (bi-weekly/monthly as needed). The Program Supervisor is also responsible to conduct regularly scheduled staff meetings (weekly).

        The Program Supervisor must maintain positive working relationships with the Quality Improvement Department, Business Office, Human Resources Department, Health Services Department and the Maintenance Department in order to coordinate administrative functions for a smooth operation of his/her program. 

        They must also develop and maintain positive relationships with child care, educational and social work staff and clients and their families in order to ensure the development of a safe and effective life space program integrated with individual client treatment plans.
The Program Supervisor regularly participates in agency-wide standing and ad hoc committees as determined by the appropriate Assistant Director/Director of Security/Program Manager.

Qualifications

1. High school diploma or equivalency with one year experience working with children and/or families, two years preferred.
2. One year supervisory experience required.
3. Valid New York State Driver’s license.

   The House of the Good Shepherd is an equal opportunity employer and does not discriminate based on age, race, creed, color, national origin, sexual orientation, military status, sex, pregnancy, gender identity or expression, disability, marital status, or any other basis covered by appropriate law.

   We are committed to fostering an inclusive, equitable, and accessible environment where diversity is valued and recognized as a source of strength and enrichment. We seek to attract talented people from a diverse range of backgrounds and cultures.

Salary : $28