Staff Development Coordinator - Residential Treatment Facility

Basic Function/Overall Responsibilities: The Residential Treatment Facility (RTF) Staff Development Coordinator is responsible for developing and delivering RTF program related trainings that will develop staff from the start of their employment and throughout their career at The House of the Good Shepherd. The Coordinator will provide staff with the necessary tools to enhance their skills and knowledge in their position and to provide high quality care to the children and families served. The Coordinator will be a resource to staff on an ongoing basis to help staff better understand the nuances of the RTF system both internally and externally. In partnership with The Assistant Director of the RTF and other RTF managers, the Coordinator will support the efforts of staff satisfaction and retention.

Principal Assigned Responsibilities:

• Co-facilitate the design and development of training program tailored to the specific needs of RTF staff, including but not limited to Clinicians, Transitional Coordinators, Behavior Support Specialists and Direct Care staff.
• Training will be conducted utilizing various teaching styles (Teach-Show-Do) to accommodate the needs of the learning process for all staff and will be conducted in various environments in which employees will perform their duties (program, homes, and community).
• Provide on-the-job-training opportunities to all RTF staff to provide real-time education/training and modeling of role-specific expectations to foster staffs ability to fully grasp the role through an experiential training approach. This will occur within all aspects of the RTF operation and services, up to and including, program routine, home visits and family visitation.
• Training opportunities should be guided by the specific regulatory standards of the RTF required by the Office of Mental Health, participating contract partnership agencies, and agency policies/procedures.
• Work with the Professional Development Specialist and the Training department to maintain updated curriculum database and training records. This includes coordination of staff training registration with respective manager and monitor staff compliance with required trainings.
• Conduct thorough needs assessments to identify training gaps and develop targeted solutions.
• Work in tandem with the RTF Assistant Director and other RTF managers, Training department and Human Resources to ensure training direction effectively responds to the areas of concern and/or risk identified in data review of staff performance measures to include feedback received from stay and exit interviews.
• Collaborate with RTF supervisors and managers to identify training needs and support the professional growth of staff members as related to best practices, policies, and procedures or in response to a corrective action plan.
• Deliver engaging and interactive training sessions using various methods, such as presentations, workshops, group activities, and role-playing. Utilize adult learning principles and instructional design techniques to facilitate effective learning experiences. Incorporate multimedia resources, technology, and e-learning platforms as appropriate to enhance training delivery and accessibility.
• Develop training materials, including presentations, handouts, manuals, and online resources. Regularly update training materials to reflect changes in policies, regulations, and best practices.
• Create engaging and informative content that addresses relevant topics such as trauma-informed care, child development, family engagement, cultural sensitivity, and crisis intervention.
• Assess the effectiveness of training programs through evaluations, feedback, and performance metrics.
• Stay informed about the latest research, trends, and innovations in the field of Residential Treatment and share relevant information with staff members.
• Attend agency in-service trainings, workshops, and seminars as appropriate or required by supervisors.
• Assess the impact of training based upon employee performance and key performance indicators.
• Actively participate in program and agency wide quality improvement activities.
• Other related tasks as deemed by supervisor.

Education and Experience Requirements:

• Bachelor's degree in social work, psychology, education, or a related field.
• 18 months of experience working in the residential treatment system required.