What are the responsibilities and job description for the Compliance Officer position at The Housing Authority of the City of Daytona Beach?
POSITION SUMMARY:
The Compliance Officer will be responsible for all aspects of monitoring and ensuring HDB compliance with regulatory and requirements of various federal and state housing programs. This role provides daily technical support and training to owners, management and site agents regarding the interpretation and application of rules and regulations governing the IRS and Florida Housing tax credit loan programs.
Perform compliance audits, Management and Occupancy Reviews (MOR) and conduct physical inspections per HUD and various Federal Housing program guidelines.
MAJOR TASKS & AREA OF RESPONSIBILITY:
- Reviews and interprets with oversight regulatory documents for various restrictive housing programs which includes multi-layered housing conventional loan and/or bond financed products, as well as federally regulated housing programs (i.e. Low-Income Housing Tax Credit Program, HUD-Section 8 Project-based Programs.)
- Prepares for and performs compliance audits with supervision to monitor regulatory compliance with applicable program requirements by reviewing applications and tenant files and the screening and selection criteria, occupancy preference and standards, HUD’s Affirmative Fair Housing Marketing Plans, ADA, and fair housing requirements.
- Conducts physical inspection, with supervision, of various housing properties in accordance with physical inspection protocols and report any related observations.
- Conducts Tax Credits audits with supervision to monitor owner/agent compliance with the IRS regulations and the State Housing requirements.
- Conducts agency Informal HCV Hearings and Grievance Hearings for Low-Income Public Housing and provides outcomes in accordance with HUD regulations and policies that govern both programs.
- Provides technical assistance to management agents regarding the interpretation and application of rules and regulations governing the various housing programs.
- Updates the HCV Administrative Plan and the Admissions and Continued Occupancy Plan (ACOP) annually as needed and prepares and presents those changes to residents, community stakeholders and staff.
- Reviews law changes and assist Property Managers and HCV staff in developing new or revising procedures to implement the law changes, administering the management of assessment programs and coordinating training for the programs, coordinate special inspections and investigations.
- Provides training to newly hired staff (Public Housing and Housing Choice Voucher) to ensure a supportive onboarding.
- Prepares the annual submission of the Section Eight Management Assessment Program (SEMAP).
- Monitors the five key performance indicators for the public housing program to ensure the agency maximizes points for the Public Housing Assessment System (PHAS).
- Prepares monthly reports with recommendations to improve the overall performance of the agency’s programs.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
KNOWLEDGE OF:
- Computers and ability to operate PHA software (YARDI).
- Office procedures, methods, and equipment with reference to the receiving of and accounting for money.
- Fundamental skills, techniques and practices required to coordinate economic and self-sufficiency services to children and adults.
- Agency policies, procedures, HUD regulations.
- Community resources to assist participants and the program
SKILLS:
- Excellent written and oral communication.
- Organized.
- Information sharing and/or educator.
- Emotional Intelligence.
ABILITY TO:
- Read, write and comprehend simple instructions, correspondence and memos in English.
- Effectively present information in one-on-one and small group situations to customers, clients and other employees of the Authority.
- Make rapid and accurate mathematic computations in adding, subtracting, multiplying and dividing in all units of measure, using whole numbers, common fractions and decimals.
- Apply common sense understanding to carry out instruction furnished in written, oral or diagram form.
- Communicate clearly and concisely, both orally and in writing.
- Establish and maintain effective working relationships with those contacted in the course of work.
- Stay in control and maintain calm composure with people while working with continually changing tasks in a deadline work environment.
PREFERRED EDUCATION AND EXPERIENCE:
- Bachelor’s Degree from an accredited college or university with major course work in social work or a related field or
- Two (2) – four (4) years of experience in a related field.
- Any combination of experience and training would likely provide the required knowledge and abilities are qualifying.
- Florida Class “E” driver’s license and be insurable by HDB’s liability and fleet insurance carrier.
- Experience preferred working in the Property Management Industry or Government Assisted Housing Programs.
- Proficiency in Microsoft Office, working knowledge of Outlook, proficiency in Internet functionality.
- Ability to inspect the properties by navigating the buildings, stairways and grounds.
PHYSICAL DEMANDS AND WORK ENVIRONMENTS:
- Office environment
- Driving a vehicle to conduct work.
- Work Monday – Friday; some overtime and weekends may be required, hours to be determined.
- Hearing and speaking to exchange information in person or over the telephone.
- Seeing to read a variety of materials and to drive.
- Dexterity of hands and fingers to operate a computer keyboard
- Sitting for extended periods of time
- Operate mailing and other equipment
- Contact with dissatisfied or verbally offensive individuals.
- Climb or balance; and stoop, kneel, crouch, or crawl.
POSITION TYPE AND EXPECTED HOURS OF WORK:
This is a full-time position.
SUPERVISORY RESPONSIBILITY: None.
TRAVEL: Limited travel may be required.
