Fitness Supervisor

Staffing

• Responsible for assisting with the staffing levels for the Fitness Service Agents.
• Responsible for assisting with the training, coaching, and developing Fitness Service Agents.
• Monitor uniform compliance.
• Manage daily activity for the indoor track, next level, performance zone and resident workout space.
• Partners with Fitness Director to help create and assist with the delegation of the daily/weekly/monthly equipment maintenance.
• Assist with scheduling the Fitness Service Agents.

Personal Training

• Meet with designated Personal Trainer and/or Team Leader to be educated in performing Fitness Assessments using the various technologies in the assessment lab and setting up Resident members with a Technogym key.
• Maintain client paperwork, including past workouts and health information and uphold Houstonian Fitness Department Standards.
• Accurately record and bill client training sessions daily for payment purposes.
• Address any client issues with the Houstonian Fitness Director as needed.
• Communicate openly and regularly with assigned Team Leaders and Houstonian Fitness Director to discuss any issues, problems, concerns, etc.
• Attend all mandatory meetings and training courses.
• Maintain and keep all required certifications current through continuing education.
• Take pride in each client, assisting him or her in every way possible.
• Communicate with clients and members professionally and respond to phone calls, voice mails and emails within 24 hours and in a fashion that demonstrates responsiveness and attentiveness.
• Be punctual to all appointments; in case of emergency communicate with Fitness Director and clients at your return time.
• Enter in your availability into CSI scheduler so that the Fitness Director can assign new clients, assessments, and Technogym set-ups.
• Maintain a safe, neat workout environment. This includes re-racking weights, straightening and re-aligning equipment, re-wrapping cords, hanging handles and ropes, re-racking balls and other fitness equipment, etc.

• Demonstrate the proper technique of how to use the cardiovascular and weight machines for members.
• Record any repairs that need to be done to the facility or on any of our equipment in Amadeus or FitnessEMS as applicable.
• Other duties or tasks as assigned by the Fitness Director that are related to the Fitness Department or The Houstonian Campus.

Inventory

• Weekly/monthly inventory counts, F&B, bands, jump ropes, other accessories.
• Coordinate staff to perform weekly and monthly inventory counts.
• Monitor and direct strategies and programs to protect company assets.
• Help maintain proper inventory for cooler and the fitness floor.

Operations

• Assist the Fitness Director with daily operations of the Fitness Service Agents, scheduling, shift management, and Amadeus.
• Manage or delegate fitness floor maintenance and cleanliness to ensure a clean and safe environment.
• Assist Fitness Service agents on any issues with InfoGenesis transactions according to company policies and procedures.
• Ensures compliance with companies, policies, and procedures and supports company loss prevention efforts.
• Maintain a neat, orderly, professional, and welcoming environment for all that enter any of the Fitness Spaces
• Assist in regular staff meetings for continued development and team building.
• Assist Fitness Service Agents daily.
• Assist with office tasks and needs such as Excel, Word, copying, filing, and data input.
• Performs any tasks or projects assigned.
• Safely performs all duties.
• Order operation supplies as needed for the Fitness Department and floor.
• Coordinate with the team to accomplish the department's operational daily/weekly to-do list.

Challenges

• Communication of policies and procedures within the Fitness Department and other Club staff.
• Managing staff
• Development of staff and member incentive programs.
• Continuous improvement. Continuously thinking of new ideas and new programs. New program ideas can be proposed to the Fitness Director.
• Ensuring consistency of service in all areas of the Fitness Department.
• Maintaining working knowledge of basic concepts, trends and current research on nutrition and exercise.
• Finding new innovative ways to increase revenue without losing the high level of continuous customer service.
• Maintaining current certifications and attending ongoing continuing education courses, lectures, tradeshows, and conventions.

Knowledge and Skills

• Must have excellent organizational skills and handle multiple tasks effectively.
• Proficient in Microsoft Office Suite, Excel, Word.
• Excellent verbal, phone, and written communication skills.
• In-depth knowledge of fitness trends and programs.
• Personal interest in health, fitness, athletics, working out, nutrition or related field.
• Proactive/self-motivated, seeking ways to improve fitness facilities and services.
• Shows interest in the fitness industry and stays alert to those changes within the different areas of the industry.
• Shows interest in the fitness industry and stays alert to those changes within the different areas of the industry.
• Extensive knowledge of human anatomy, physiology, and kinesiology
• Must always behave in a professional manner.
• Flexible – able to perform under pressure. Able to work various days, hours, and some weekend days.
• Ability to work independently and as part of a team.

Physical Requirements and the ability to:

• Must have Four Year degree.
• ACE, ACSM, NASM, or NSCA Certification for Personal Training
• Must have at least 1-year personal training experience.
• CPR and First Aid certified.
• Stand for extended periods.
• Able to lift 30 lbs. on a regular basis and be able to stand and walk for extended periods of time.
• Use a computer and printer with or without vision aids.
• Enter data into the computer, operate standard office equipment.
• Use a telephone, hear, and understand at normal levels and on the telephone, with or without assistive devices,
• Speak so that others may understand at normal levels and on the telephone.
• Stoop, reach overhead, grasp, push, pull, move, and write regularly.
• Work indoors in a temperature-controlled environment most of the time, and possibly work outdoors in extreme temperatures.

The Houstonian Hotel, Club & Spa is an Equal Opportunity Employer. We are committed to creating an inclusive and diverse workplace where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by law. We encourage individuals of all backgrounds to apply. 

To access the ‘EEO is The Law’ information poster please visit https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf