What are the responsibilities and job description for the Men's Locker Room Attendant position at The Houstonian Hotel, Club & Spa?
JOB SUMMARY:
In this position the locker room attendant is to keep the locker room clean and supplied with all the necessary amenities. Greet and assist members during their visit to the locker room, report any defect and watch for any unusual activity inside the locker room. Speaks English language fluently
- Positive and friendly attitude
- Preferably with prior customer service experience
- Eye for cleanliness-housekeeping experience
- Willingness to stand and walk for extended period of times
This position requires the ability to move, lift, and/or pull supply boxes and other items located inside the locker room weighing up to 50 lbs.
JOB DESCRIPTION:
- Service the members needs with genuine care
- Maintain the coffee station and the entire locker room in a clean and pristine manner
- Ensure all amenities work well, supplies are fully stocked and readily available (towel and vanity supplies included)
- Make sure fruit and snack basket are always full
- Wipe down counters, wash cutting boards and knife with detergent after each use
- Wipe down and straighten benches
- Walk continuously down the isles to check for blinds proper alignment
- Make sure telephones are wiped and disinfected daily, also check for pencil and paper in each telephone station
- Report and check for any mildew stains beneath soap dispenser, shower curtains and general wet area
- Check for toilet paper and toilet seat covers in each stall, make sure area is clean and disinfected at all times
- Contribute to the overall security of the locker room and safety of the members
- Shoe shining and performing other duties and task as needed
- Promote locker rental advantages to new and existing members
- Ensure that laundry bags don’t have any holes or defects prior sending them down to the laundry for washing. Each laundry bag must be properly logged in and out any discrepancy between incoming and outgoing bags must be immediately reported to the Supervisor or Manager.
- Members with multiple bags must have an alphabetical letter (A, B, C) etched in their laundry bags, to identify which bag was sent out and which one was received.
WORK ENVIRONMENT: To perform the duties of this position successfully, an employee is required to execute the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Employees in this position will be required to work in a very fast paced and ever-changing locker room environment, where there is high volume traffic. This position involves also standing for an extended amount of time and very long working hours.
PHYSICAL REQUIREMENTS: This position requires the ability of moving, lifting, pulling of supply boxes or other items located inside the locker room weighting up to 50 lb. Other related tasks might be performed as necessary to accomplish operational goals.
The Houstonian Hotel, Club & Spa is an Equal Opportunity Employer. We are committed to creating an inclusive and diverse workplace where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by law. We encourage individuals of all backgrounds to apply. To access the ‘EEO is The Law’ information poster please visit https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf