What are the responsibilities and job description for the Pool Server -Seasonal position at The Houstonian Hotel, Club & Spa?
Job Summary
To deliver an exceptional dining experience to our members and guests in a high-volume atmosphere.
Essential Job Functions
- Takes orders from members and guests at Arbor Grill
- Accurately enters every order into the POS system.
- Accurately and promptly posts charges and accepts payment for orders
- Delivers orders to guests and frequently checks back to ensure customers are satisfied with their orders and to offer additional service.
- Assists with cleaning and bussing tables
- Ensures all equipment is clean and in proper working condition.
Job Knowledge, Skills and Abilities
- Must be at least 18 years of age.
- Must have current TABC certification.
- Strong working knowledge of elevated standards of sanitation.
- Ability to remain calm and composed in stressful situations.
- Ability to read, write and understand the English language to read tickets, and communicate with other employees.
- Must be able to recognize proper identification for TABC requirements.
- Must possess excellent interpersonal communication skills
- Must have experience with or the ability to learn to use the Arbor Grill Point of Sale system
- Must exhibit poise and grace in stressful situations
- Must demonstrate cooperation with coworkers to ensure success for the team
- Must have flexibility to work during evenings, weekends and holidays, based upon the needs of the operation.
Education and Experience
- Must have a minimum of 2 years server experience in a high-volume hotel and/or restaurant.
Physical requirements
To perform the duties of this position successfully, an employee is required to execute the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
Employees in this position must have the ability to:
- work in a fast-paced bar/restaurant environment, where there is typically a moderate to loud noise level,
- work in extreme temperatures,
- work where floor surfaces may be slick,
- walk, stand, bend, reach, wipe, stoop, push, and pull items for long periods of time,
- push, pull and lift 30 lbs. on a regular basis
- see and read a computer screen and printed matter with or without vision aids.
- hear at normal volumes and on the telephone, with or without assistive devices.
- speak and be heard at normal volumes and on the telephone.
The Houstonian Hotel, Club & Spa is an Equal Opportunity Employer. We are committed to creating an inclusive and diverse workplace where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by law. We encourage individuals of all backgrounds to apply. To access the ‘EEO is The Law’ information poster please visit https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf
