What are the responsibilities and job description for the Room Service Server position at The Houstonian Hotel, Club & Spa?
Position Purpose:
Provide a pleasant in-room dining experience for our guests. Must deliver food and beverage to guests, up sell, and presentation of delivery in a consistent manner.
Duties and Responsibilities:
- Must be able set up tables for the order.
- Must be able to deliver food and drink to the guests in room or outside by the pool.
Knowledge and Skills:
- Must have ability to perform daily work at a high level of accuracy.
- Must be able to take direction well.
- Must have keen attention to detail.
- Must possess excellent verbal communication skills.
- Must have professional appearance and behavior.
- Must have interpersonal communication skills.
- Must have proficient technology skills on the POS
- Must be able to multi-task.
Education and Work Experience:
- High School Diploma is preferred.
- One-year previous Room service server experience in Hotel Room Service preferred.
- Must be 18 years of age.
- TABC and Food Handlers certifications are required.
Work Environment:
- Must be able to work in a team atmosphere.
Physical Requirements:
- Must be able to walk, stand and bend for long periods of time.
- Must be able to pull or push and lift trays in order to serve Food and Beverage on a to the guests.
- Must be able to work on weekends, Holidays, day and nights.
- The hours of work varies upon business.
- Must be able to push, pull and lift 30 lbs.
- Must be able to see and read a computer screen and printed matter with or without vision aids.
The Houstonian Hotel, Club & Spa is an Equal Opportunity Employer. We are committed to creating an inclusive and diverse workplace where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by law. We encourage individuals of all backgrounds to apply. To access the ‘EEO is The Law’ information poster please visit https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
