What are the responsibilities and job description for the Customer Service Representative position at The HT Group?
The HT Group is working with an established client is seeking an Customer Service Representative to join their team. They are looking for friendly and motivated professionals passionate about providing excellent customer experiences.
18-$25 DOE
Fully In Office in Austin, TX
Contract-to-Hire
Key Responsibilities :
- Respond to customer inquiries via phone, email, or chat.
- Resolve customer issues efficiently and professionally.
- Process orders, returns, and account updates.
- Maintain accurate records of customer interactions.
- Collaborate with team members to enhance service quality.
- High school diploma or equivalent required.
- Strong communication and problem-solving skills.
- Basic computer skills; experience with CRM systems is a plus.
- Prior customer service experience is helpful but not required.
Qualifications :
Salary : $18 - $25
