Hotel Front Desk Receptionist - overnight

Job Overview
As a Front Desk Receptionist, you will be the first point of contact for our guests, providing exceptional customer service and creating a welcoming atmosphere.

Responsibilities
- Greet and welcome guests in a friendly and professional manner
- Manage reservations and check-ins efficiently
- Answer phone calls and direct them appropriately
- Handle guest inquiries and provide accurate information about the hotel or resort
- Assist with guest requests and ensure their satisfaction throughout their stay
- Process payments and maintain guest accounts
- Keep the front desk area clean and organized

Skills
- Experience in hospitality management or front desk operations is preferred
- Multilingual abilities are a plus to assist international guests
- Knowledge of hotel or resort guest services
- Familiarity with phone systems and basic office equipment
- Strong hospitality mindset with excellent phone etiquette
- Understanding of hotel management practices

Job Type: Part-time

Pay: $14.00 - $17.00 per hour

Expected hours: 8 – 16 per week

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Overnight shift
• Overtime
• Rotating weekends
• Weekends as needed
• Weekends only

Experience:

• Hospitality: 1 year (Preferred)

Ability to Commute:

• Morris, MN 56267 (Required)

Ability to Relocate:

• Morris, MN 56267: Relocate before starting work (Required)

Work Location: In person

Salary : $14 - $17