What are the responsibilities and job description for the Manager position at The Human Bean?
The Coffee Shop Manager is responsible for overseeing daily operations, ensuring excellent customer service, and driving sales growth. Key responsibilities include:
- Team Leadership: Hire, train, schedule, and manage staff to deliver exceptional service.
- Customer Experience: Foster a welcoming environment, ensure product quality, and handle customer feedback professionally.
- Operations Management: Oversee cleanliness, inventory, equipment, and compliance with health and safety regulations.
Qualifications:
- Experience in food service or retail management (coffee shop experience preferred).
- Strong leadership, organizational, and customer service skills.
