LCSW Program Lead, Community Support Program (Richmond and Pittsburg)

DESCRIPTION OF JOB RESPONSIBILITIES AND DUTIES:

This position will supervise care coordinators, housing specialists, vocational specialists, family partners, peer specialists, and other providers to serve adults diagnosed with severe mental illness in the West and East County areas of Contra Costa County. Provide clinical leadership to a community outreach, and engagement, and clinical community supports and services program. This program reaches out to prospective clients in their natural settings to engage them into clinical services. This program also provides housing assistance, vocational support, and other non-Medi-Cal services and it integrates its services with other clinical treatment programs that provide psychotherapy, psychiatry, and care coordination. Provide leadership to create a supportive work environment, enable the staff and trainees so that they can learn to enable consultees, clients and their families. To be able to carry out the following: Program training, clinical supervision and clinical responsibilities by participating in the assurance of the smooth running of assigned Program according to the highest level of care, ethical and professional standards, as well as maintaining compliance of contract expectations and regulations.

POSITION:   CLINICAL SUPERVISOR: PROGRAM LEAD (LCSW)

DIRECT SUPERVISOR:    DIRECTOR OF CLINICAL COMMUNITY SUPPORTS AND SERVICES

MINIMUM REQUIREMENT:

1. Masters Degree in Social Work or related field that enables an LCSW license
2. Licensed as an LCSW in the State of California
3. Four years’ clinical experience providing psychology services. 
4. Two years’ experience at the Hume Center preferred.
5. At least one year of supervision experience.
6. Experience of conducting outreach, consultation, and providing prevention/ early intervention services in the community, to improve access to behavioral health services.
7. Experience of creating an information system to track the outreach process of community based and human service providers, and identifying gaps in access of treatment services for underserved populations (including but not limited to South Asian population).
8. Experience of providing community behavioral health promotion, prevention, and clinical services in the community
9. Must be willing to work full-time, five days a week, including being available during the business operating hours. 
10. Must be willing to work some evenings and weekends.
11. Demonstrate primary professional commitment and representation of The Hume Center when in the community.
12. Proficiency in Microsoft Word and Excel, GSuite, and electronic health recrods.
13. Possess a valid California Driver’s license.  Must be willing to use own vehicle and valid car insurance for work related travel.
14. Be willing to use own cell phone to be accessible and willing to be available to receive calls for crisis and/or emergency situations.
15. Proficiency in communication in any one of the following languages in addition to English preferred: The following languages are preferred but not required: Spanish, Farsi, (Pushto/Dari), Punjabi, Hindi, Tamil, Urdu, Gujarati, Cantonese, Mandarin, and/or Vietnamese.
16. Experience of conducting research findings on the outcome of outreach and consultation to increase access to behavioral health services, preferred.

PERSONAL ATTRIBUTES:

1. Demonstrates High Professionalism
2. Strong Organizational Skills
3. Effective Interpersonal Skills
4. Ability to Maintain Confidentiality
5. Excellent verbal and written skills.
6. Detail oriented.
7. Works independently.
8. Works collaboratively with other program staff.

1. ADMINISTRATIVE KNOWLEDGE AND SKILLS:

Provides overall supervision to a clinical community supports and services program including supervision of staff, following budget parameters, ensuring compliance with the stated objectives of the programs, developing/implementing policies and procedures, participates in obtaining funds/grants, coordinating/integrating program with others in the organization, lead trainer for staff in program. Typically, this position reports to the Department Head, is part of a mid-management forum, directly or indirectly manages fewer than ten staff.

1. Oversight of the day to day behavioral health services.
2. Be a lead person on-site for staff assigned to programs and any unique program or service requests. 
3. Oversight of service performance expectations and identifying specialty skills for client assignments. 
4. Responsible for ensuring an up to date Incident to and Supervisor Coverage staffing plan. Ensure that there are daily days of operation coverage for onsite clinical Incident-To presence of clinical oversight and determining modes of accessibility to license clinical supervisors for clinical crisis situations and/or consultation needs.
5. Collaborate with Clinic Operations Supervisors based out of the assigned region.
6. Collaborate and/or consult with 3rd parties in client cases related to appropriate fit for services, access and linkage to receiving services for non-routine inquiries.
7. Identify community resources and establish effective collaborative relationships with liaisons in the community, including, but not limited to email, phone, and in-person outreach and consultation.
8. Knowledge of new and updated requirements for contracts and funding sources.
9. Knowledge of new and updated requirements Mental Health regulations and procedures.
10. Develop and update program procedural manual, documents and forms.
11. Knowledge and practice in developing, delivering and evaluating community mental health program services.
12. Knowledge and practice in community mental health consultation.
13. Develop and maintain program mission in line with The Hume Center’s mission and contract expectations.  
14. Develop and meet program goals and objectives.
15. Generate Program Reports including, but not limited to, individual performance
16. management, outcomes/evaluations reports and contract summary reports.
17. Direct operations of program(s) and oversight for staff and trainees who will 
18. conduct program services.  
19. Represent The Hume Centers’ program services in the community. Conduct outreach and educational presentations in the community.
20. Develop and maintain positive collaborative relationships in the community.
21. Participate in Program Collaborative meetings at The Hume Center and in the community.  
22. Collaborate with Hume Center Management and Supervisors to ensure that program goals and objectives are met.
23. Attend, lead and/or otherwise ensure that weekly program staff meetings, trainings, group and individual supervision is conducted in service of the program goals and objectives. 
24. Ensure quality assurance and maintenance of case records, and documentation of activities as required by agency, funding source, and contract requirements.
25. Conduct research into the outcomes of consultation and outreach for increasing access to behavioral health services.
26. Create an information system to track referrals and assign cases to clinicians.
27. Fulfill additional administrative responsibilities, as needed.

1. SUPERVISION KNOWLEDGE AND SKILLS: 
   1. ADMINISTRATIVE PRACTICES:

1. Complete performance evaluations of supervisees. Identify professional needs and develop and implement a professional development plan.
2. Collaborate with other Program Heads and Supervisors.
3. Participate in recruitment and utilization of staff and trainees.
4. Participate in weekly Supervisor’s peer consultation meetings
5. Provide back-up for Supervisors if they are unavailable

1. PROFESSIONAL SUPERVISORY KNOWLEDGE & SKILLS:
   1. Practice a Public Health model of providing community mental health service.
   2. Practice mental health consultation.
   3. Develop peer consultation mental health education groups.
   4. Conduct organizational development consultation.
   5. Engage in community organization for mental health.
   6. Provide weekly individual supervision to staff placed in program(s). Practice enabling process of supervision.
   7. Facilitate a peer consultation support group.
   8. Consult with staff and trainees on clinical and program matters as the need arises.
   9. Organize and facilitate interactive didactic seminars relevant to the scope of The Hume Center’s program(s).
   10. Demonstrate knowledge and skills in clinical assessment.
   11. Demonstrate knowledge and skills in clinical services: Adult, individual, group, child, youth, couples and family therapies.
   12. Demonstrate understanding in working effectively with culturally, socio-economically, and ethnically diverse populations.
   13. Demonstrate understanding of alcohol and other drug addiction and recovery.
   14. Demonstrate understanding of resiliency, recovery and wellness approaches.

1. CLINICAL SUPERVISORY RESPONSIBILITIES:
   1. Knowledge of new and updated requirements of all relevant professional State Board regulations, procedures and forms.
   2. Complete required continuing education units to ensure active and positive professional practice license status.
   3. Ensure review and completion of relevant information and forms related to professional State Board requirements with assigned supervisees.
   4. Ensure that trainees are offered the required number of supervision and didactic hours to meet training requirements and training contract expectations
   5. Train graduate students in the application of community based mental health services and mental health consultation. 
   6. Review and sign staff case records, including intakes, clinical progress notes, discharge summaries.
   7. Facilitate program meetings, as needed, including group supervision/clinical case consultations and didactics.
   8. Provide clinical backup for Supervisors if they are unavailable.
   9. Fulfill assignment as Supervisor of the Day.
   10. Fulfill additional clinical supervision responsibilities, as needed.

1. DIRECT CLINICAL SERVICES:
   1. Provide direct services in service program.
   2. Complete case records, including intakes, clinical progress notes, discharge/transfer summaries, etc.
   3. Collaborate and/or consult with 3rd parties in client cases.
   4. Participate in program development, implementation and evaluation.
   5. Participate in clinical case consultation.
   6. Fulfill additional clinical responsibilities as needed.

1. OTHER:
   1. Demonstrate an understanding of The Hume Center’s Philosophy, Organizational Culture, and Organizational Channels of Communication through practicing an enabling model of working together. 
   2. Meet with the Supervisor on a weekly basis for individual supervision.
   3. Attend other required meetings.
   4. Fulfill any additional duties specified by Supervisor (Department Head) and/or President.

Salary : $87,844 - $101,835