Camaraderie Clubs, a management company started by the Co-Founder and former CEO of Travis Mathew, is looking to redefine the landscape of Country Club Membership for the next generation of Club Member. We own two premier club properties : Spanish Hills Club and The Huntington Club.
We work in a very collaborative team environment where our process culture of “Plan, Communicate, Track, Evaluate & Adjust” is applied to every decision our team makes, so that we can succeed as a team. It’s an exciting time to join our clubs as we are currently seeking a General Manager to join our team at The Huntington Club.
How You Will Make a Difference
The General Manager is primarily responsible for managing all aspects of the club including :
- Its activities and the relationships between the club and its members, guests, employees, and community.
- Coordinate and administer the club’s policies, develop operating policies and procedures, and direct the work of all department managers.
- Implement and monitor the budget, monitor the quality of the club’s operations and service, and ensure maximum member and guest satisfaction.
- Secure and protect the club’s assets, including inventory, facilities, and equipment.
How you will do it
Develop, maintain, and disseminate a basic management philosophy to guide all club personnel toward optimal operating results, employee morale and member satisfaction.Work directly with all department managers, implement and monitor the budget, monitor the quality of the club’s operations and service, and ensure maximum member and guest satisfaction.Develop and maintain a team to effectively execute the club’s business plan, and hold them accountable to meet defined operating standards, measure and achieve a high level of member satisfaction, while achieving the stated financial objectives of the club.Ensure the Club is operated in a fiscally responsible manner, adherence of budgets, manage cash flow and establish controls to safeguard inventory and funds, establish and monitor compliance with purchasing policies and procedures, review and approve purchasing procedures and requirements.Manage facilities by working closely with department heads, conducting daily walk-throughs of the club, ensuring the highest standards of service and cleanliness for food, beverage, tennis, golf, and other club services.Always conducts himself or herself in a responsible and professional manner, while at or away from the club and encourages other staff members to do the same to reflect the proper image of the club throughout the community.Provides advice and recommendations to Camaraderie Clubs Management about construction, alterations, maintenance, materials, supplies, equipment, and services not provided in approved plans or budgets.Consistently assures that the club is operated in accordance with all applicable local, state, and federal laws.Work with department heads to schedule, supervise and direct the work of all club employees; consult with them about personnel-related matters including compensation, job changes and performance evaluation.Takes necessary action against member infractions of the Club’s Rules and Regulations.Perform competitive analyses on clubs and other businesses providing member alternatives through personal observations and historical reports.Handle emergencies such as fires, accidents and breaches of security or house rules promptly and in person. Emphasize prevention through training, inspection, and preventive enforcement.Organize and preside over meetings with departmental managers; conduct all-facility personnel meetings.Work closely with company leadership in maintaining the relationship between the Club and ownership.Evening, weekend, and holiday work will be required.Skills for Success
Related experience in a General Management position(s) within the golf, hospitality, and / or service industries; or equivalent combination of education and experience.Experience managing financials including Profit & Loss Statements.Ability to manage multiple projects simultaneously.Effectively communicate with guests and employees in a friendly and positive manner.Consistently exceeds client needs.Follow-up and resolves issues with a sense of urgency.Excellent communication, customer service and leadership skills.Must be computer literate (Word, Excel, Outlook, etc.).Experience using Clubessential preferred.Knowledge of golf required.College degree preferred.Compensation
Competitive Salary DOE Bonus
Medical
Dental
Vision
Life Insurance
401k Retirement Plan
Paid Time Off (PTO)
CA Sick Hours
Monthly Cell Phone Allowance
Monthly Health & Wellness Allowance
Employee Discount provided at the Clubs along with Golf and Tennis privileges
