Bell Person

Job Description

• Provide warm hospitality to arriving and departing guests
• Must be able to lift up to 50 lbs
• Be able to work in a standing position for long periods of time (up to 5 hours)
• Assist guests with luggage upon arrival and departure
• Facilitating hotel room orientations, delivering amenities and other items to guest rooms as needed
• Working knowledge about hotel rooms, services and features and relaying information to guests
• Ensure that the surrounding areas in the lobby level and main entrance are clean
• Assist guests during and throughout their arrival and departure experience including but not limited to delivering and storing luggage
• Conduct room orientations to explain features of the room such as how to operate the television, telephone, in-room movie system, etc.
• Offer information pertaining to available services and facilities of hotel, points of interests, and entertainment attractions

Qualifications

• High school diploma or equivalent; college degree in hospitality or related field preferred
• Minimum of 1-2 years of experience in the hospitality industry, preferably in a front of house or guest services role
• Excellent communication and interpersonal skills with the ability to build strong relationships with guests and team members alike
• Strong problem solving and decision making abilities, with a focus on delivering exceptional customer service
• Ability to work a flexible schedule, including weekends and holidays
• Strong attention to detail and organizational skills

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Our post-offer background check process includes a background check