What are the responsibilities and job description for the Director of Client Relations position at The HWP Group (Health & Wellness Partners, LLC)?
HWP's Mission
At Health & Wellness Partners, LLC, our mission is to advance patient care and transform scientific content into compelling experiences. We achieve this through collaborative partnerships with life science industry stakeholders, developing innovative solutions that drive results.
We prioritize making a difference in healthcare and in the lives of our team members, providing a culture focused on career growth, well-being, and community outreach. This approach has earned us recognition as an MM&M Best Place to Work and an Inc. Best Workplace.
In this role, you'll be responsible for building and maintaining strong client and key opinion leader relationships, turning strategic objectives into business opportunities for HWP. You'll lead day-to-day work, ensuring all tasks align with clients' strategies, are error-free, and delivered on time and budget.
You'll participate in client brand strategy meetings, guiding internal and external stakeholders and ensuring resources developed meet strategic objectives. You'll also collaborate across departments to develop strategic content materials, including pitch slides, quarterly business reviews, and educational content.
Responsibilities and Requirements
- Build and maintain strong client and key opinion leader relationships
- Lead day-to-day work, ensuring all tasks align with clients' strategies
- Develop strategic content materials, including pitch slides and educational content
- Monitor and track budgets against approved scopes of work
- Stay apprised of current market trends and competition and apply knowledge to client strategic objectives
- Assure the success of team members by participating in onboarding and training
Qualifications and Benefits
- 3-5 years of account/project management experience within a medical communications or medical advertising agency
- Familiarity with medical terminology and pharmaceutical products and knowledge of regulations and program implementation procedures
- High level of business acumen, financial awareness, and negotiation skills
- Client intimacy mindset
- Excellent oral and written communication and time management skills
- Proven strong interpersonal skills and the ability to participate constructively and effectively in meetings with a clear understanding of individual action items
- Proactive problem-solving skills in communications with internal teams and clients
- Proficiency in Microsoft Office Suite
- Familiarity with Project Management platforms, especially Adobe Workfront
- 100% employer-paid medical, dental, and vision insurance
- 401k plan employer matching
- Eligibility for profit sharing
- Generous PTO, including a week off in December for the holidays
- Paid volunteer time off
- Tuition reimbursement
- On-site gym and other employee wellness initiatives
- Casual work attire
- Comprehensive mental health services
- Leadership development training program and other career development programs
- Flexible hybrid and remote work schedule options
- Salary range: $100,000 – $125,000 annually
M/F/V/D
Salary : $100,000 - $125,000
