What are the responsibilities and job description for the Product Coordinator position at The HWP Group (Health & Wellness Partners, LLC)?
Why Join the HWP Group?
Health & Wellness Partners, LLC (HWP), is a medical and scientific communications agency that collaborates with life science industry stakeholders to develop award-winning solutions that advance patient care and transforms scientific content into compelling live and virtual user experiences through digital platforms, congress engagement, and more. We bring clients, providers, and patients outstanding educational programming paired with innovative digital and interactive dissemination vehicles.
We are committed to making a difference in health care and in the lives of our team members. We aim to provide every employee with a job they love in a culture focused on career growth, well-being, and community outreach. We have been recognized as both an MM&M Best Place to Work and an Inc. Best Workplace.
For more information, visit thehwpgroup.com.
What You Need to Know
We’re looking to add a Product Coordinator to our Product Management Team. The Product Coordinator is responsible for hands-on support for product updates, testing, and documentation, enabling smooth operations and consistent updates to the Product Catalog/Playbook. Additionally, understanding the HWP proprietary software products will be key to support to users and the overall Product Management Team
What You’ll Do
- Configure and provide user support for HWP’s proprietary software products
- Extensively test all product updates and client deliverables to ensure quality and functionality
- Resolve support tickets related to proprietary software products, escalating when necessary
- Prepare content for submission to necessary regulatory bodies
- Track project progress, deadlines, and key milestones, ensuring effective communication across teams.
- Provide general support to the Product Management and Development Teams
- Maintain, update, and distribute Product Catalog/Playbook
What You’ll Have
- 1 year of relevant work experience, internships, volunteer work is preferred
- A degree with a major in a technology field is a plus
- Knowledge of Microsoft® Word, Excel, Power Point, and Access
- Strong focus on quality and consistency in work outputs
- Capable of identifying challenges and implementing effective solutions quickly
- Exceptional verbal and written communication skills
- Commitment to ensuring customer satisfaction and building positive relationships
What We Offer
- 100% employer-paid medical, dental, and vision insurance
- 401k plan employer matching
- Eligibility for profit sharing
- Generous PTO, including a week off in December for the holidays
- Paid volunteer time off
- Tuition reimbursement
- On-site gym and other employee wellness initiatives
- Casual work attire
- Comprehensive mental health services
- Leadership development training program and other career development programs
- Remote and hybrid work schedule options
- Salary range: $50,000 – $60,000 annually. Note: Actual salary will depend on background and experience.
M/F/D/V
Please note, we will only respond to candidates we deem qualified.
Salary : $50,000 - $60,000
