What are the responsibilities and job description for the Field Service Leadership Position position at The ICEE Company?
About the Job:
We are looking for an experienced Field Operations Manager who can bring a fresh perspective to our service center operations. This individual will be responsible for developing and implementing process improvements, mentoring team members, and driving results-oriented performance.
- Analyzing data and identifying opportunities for growth and development.
- Collaborating with cross-functional teams to achieve business objectives.
- Communicating effectively with stakeholders, including team members, customers, and senior leadership.
Key Responsibilities:
- Lead the service center operations team, providing guidance and support as needed.
- Develop and implement training programs to enhance team member skills and knowledge.
- Conduct regular performance reviews and provide constructive feedback to team members.
- Identify and address any issues or concerns affecting team performance or customer satisfaction.
