What are the responsibilities and job description for the Warehouse Driver position at The ICEE Company?
POSITION SUMMARY
Under the supervision of the operations leadership, the Warehouse Driver ensures that The ICEE Company is always represented in a professional and courteous manner. Customer service is always capitalized at ICEE, and we have a commitment to success to not only our customers but also our partners and our peers. The Warehouse Driver will be held to a high standard of service with both internal team members and external customers. The Warehouse Driver performs all aspects of the day-to-day functions within the Service Center warehouse. Additionally, the Warehouse Driver acts as a back-up Route Sales Driver as needed to support customer needs. Team members in this role are provided with uniforms and, when acting as a Route Sales Driver, a vehicle to complete their route, cell phone, tablet, and gas card.
ESSENTIAL FUNCTIONS
- Receiving/Shipping of packages utilizing: UPS, DHL, etc.
- Assist in loading of ICEE delivery trucks ensuring that they are equipped with ICEE product, current promotional stock and POS (Point of Sale)
- Maintain and order POS for Account Executives
- Box and palletize product for shipment
- Pull orders for distributor pick up
- Maintain daily and weekly inventory logs
- Maintain work area and general upkeep of warehouse/office facility
- Fill in for route drivers when Service Center is short-handed
- On occasion, there will be COD (cash on demand) accounts delivered. The driver will deliver the product to these accounts and in return, he/she will receive the payment for this product. If cash payment is made, the driver is responsible for obtaining a money order for the proper amount. This money order is turned into the Service Center at the end of the day.
COMPETENCIES
To perform this job successfully, the warehouse driver must be self-motivated and have the ability to stay on task with minimal to no supervision. The requirements listed below are representative of the knowledge, skill and/or ability required.
- Customer relations, interpersonal relationships, team relations and service
- Excellent organization and time management skills
- Must be a self-starter and be able to accomplish tasks in a timely manner
- Great oral and written communication skills. Must be comfortable performing basic mathematical functions as well
EDUCATION AND EXPERIENCE
- High school diploma or equivalent
- Must be at least 21 years of age due to DOT requirements
- Preferred 2 years of customer service and/or warehouse experience
- Must possess and maintain a valid driver's license
- Ability to lift 55 lbs or more on a regular basis. Occasional lifting in excess of 70 lbs required
- Ability to drive more than 40% of the time
- Minimum of two (2) years warehouse and/or customer service experience
- Forklift certification a plus
- Ability to pass a background check
- Must have steel-toed shoes (ICEE provides uniforms)
- Paid holidays, sick time and Paid vacation
- Birthday Holiday (Must be used within Employee Birthday Month)
- Medical, Dental, Vision Insurance
- Employee Stock Purchase Program
- Life Insurance
-
401 (k) Plan
EOE STATEMENT
ICEE is an equal opportunity employer and prohibits discriminatory employment actions against, and treatment of, employees and applicants for employment based on actual or perceived Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, national origin, ethnicity, alienage, religion or creed, gender, gender identity, pregnancy, marital status, sexual orientation, citizenship, genetic disposition or characteristics, disability or veteran's status, sex offenses, prior record of arrest or conviction, genetic information or predisposing genetic characteristic, status as a victim or witness of domestic violence, sex offenses or stalking and unemployment status.
