Medical Assistant/Medical Receptionist

Gastroenterology practice in Chicago, IL is seeking a full-time experienced, hardworking, motivated and energetic Medical Assistant/Medical Receptionist to work with patients.

The qualified candidate MUST have one year experience in medical health office registration, benefits and eligibility verification, familiarity with medical terminology and experience of EHR systems. Please only Qualified candidates are welcomed to apply

Selected Candidates will be offered excellent compensation Package and Benefits including but not limited to Health, Dental and Vision insurance, Retirements Plan and Paid time Off

DUTIES AND RESPONSIBILITIES INCLUDE BUT NOT LIMITED TO THE FOLLOWING:

• Greet and register patients in office. Collect co-pays and balances at check-in/check-out and post payments in EHR system. Schedule appointments and procedures
• Maintain effective and efficient patient flow for the office. Check-in and check-out patients in a timely and organized manner, and answer and manage calls effectively in a fast-paced multi-line phone system.
• Verify and update patient demographic information including creating and maintaining patient records in EHR system. Scan and upload patient medical records including labs, x-rays, test results and other documents to the correct patient charts. Fax and photocopy patient documents, obtain and send medical records to and from providers, insurance companies and/or pharmacies.
• Verify eligibility, benefits and coverage of patients’ insurances.
• Rooming patients and checking vitals.
• Manage patients or patients’ families in a calm and respectful manner in time of distress in-person and on the phone. Respond to phone calls, messages and emails in a courteous, professional and timely manner.
• Follow and maintain best practices front desk standards as defined by practice and perform other related tasks or duties as necessary.

JOB REQUIREMENTS AND QUALIFICATIONS INCLUDE THE FOLLOWING:

• Eclinical works (ECW) experience is a preferred.
• Associate or Bachelor's degree is a plus.
• MINIMUM one years of Medical assistant/Medical Receptionist experience in a physician office/clinic setting. Gastroenterology or specialty physician practice experience is a plus.
• MUST have two years’ experience in medical health office registration, benefits and eligibility verification, and familiarity with medical terminology.
• Computer proficiency in Microsoft Office application (Word, Excel and Outlook)
• Possess exceptional interpersonal and communication skills, both verbal/oral and written, in-person and over the phone. Capable of interacting with, and relating to, people of varying educational levels and backgrounds, conveying information clearly and succinctly, responsiveness, empathy, and confidentiality.
• Able to properly perform multiple duties at once in a fast-paced environment - greeting, responding to phone calls, taking messages, checking patients in/out, assisting physicians as needed - while maintaining attention to detail and customer service to patients.

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Medical Specialty:

• Gastroenterology

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• eClinicalWorks: 1 year (Preferred)
• Medical Office: 1 year (Required)

Work Location: In person

Salary : $18 - $23