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Medical Receptionist

The Imaging Center
Grand Rapids, MI Full Time
POSTED ON 1/26/2025
AVAILABLE BEFORE 3/26/2025

Medical Receptionist

Job Description:

The Medical Receptionist will perform clerical and administrative tasks in a fast-paced radiology environment. This position will work closely with the Center Director to support the organization’s daily goals to maintain high customer service, efficient pace for our patients scheduled appointments and highly accountable to the team.

Essential Functions:

  • Answer and direct phone calls in a professional manner.
  • Respond to emails, faxes, and other correspondence for medical imaging appointments and medical record requests.
  • Greet patients and visitors in a courteous manner and guide them through the registration process.
  • Maintain our Radiology Information System (RIS); including scanning, filing, and tracking as needed in a RIS system and with high attention to detail.
  • Perform other duties as assigned by management.
  • Follow all office policies and procedures for HIPAA compliance, filing, copying, scanning, taking patient payment, etc., ensuring that all work is completed in a timely manner.
  • Ensure that all security measures are followed at all times; maintain a safe work environment; ensure that office equipment is in good working order.
  • Keep reception/lobby area neat and tidy.

Requirements:

·RESUME MUST BE SUBMITTED FOR INTERESTED CANDIDATES. PLEASE ONLY APPLY IF YOU ARE TRULY INTERESTED IN THIS OPPORTUNITY AND MEET THE FOLLOWING REQUIREMENTS BELOW.

·High School Diploma or equivalent required; Associates Degree preferred but not required.

·2 years experience working in customer service or patient care required. Experience in a medical office strongly preferred.

·Excellent verbal and written communication skills, including ability to speak clearly and professionally at all levels of the organization.

Job Type: Full-time

Pay: From $18.50 per hour

Expected hours: 30 – 40 per week

Benefits:

  • Flexible schedule

Medical Specialty:

  • Radiology

Schedule:

  • Afternoon shift
  • Evening shift

Experience:

  • Customer service: 2 years (Required)

Work Location: In person

Salary : $19

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