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Assistant General Manager

The Indigo Road Hospitality Group
Charleston, SC Full Time
POSTED ON 2/23/2025
AVAILABLE BEFORE 3/21/2025
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Job Type

Full-time

Description

ALL ROADS LEAD TO YOU...

At the Indigo Road Hospitality Group, our goal is to be the best job you'll ever have in the hospitality industry. No joke, it’s what we truly aim for. We believe that by taking care of you, you'll best take care of our guests. It's working. In addition to generous benefits and job openings across 30 locations, we have internal growth opportunities for everyone who wants it. But most of all, we have heart.

WHY US...

Founded in 2009 by Steve Palmer, IRHG sets itself apart in the industry by fostering an environment where our people come first. We want to meet you. Come join us in our mission to change the hospitality industry, forever.

ASSISTANT GENERAL MANAGER

O-Ku Charleston is seeking a passionate and experienced Assistant General Manager to join our vibrant team and play a pivotal role in creating unforgettable guest experiences. We celebrate authentic cuisine with a regional approach, offering unique ingredients and stunning presentations. Our mission is to not only provide exceptional service but also foster a positive and enriching environment for both team members and guests.

About The Role

You will be a highly motivated and experienced individual with 5 years of success managing high-volume restaurants (200-300 covers) in an upscale, food-focused environment. Your passion for food and dedication to community engagement will be instrumental as you work with local partners to source the highest quality products and create truly memorable dining experiences.

Responsibilities

  • Support the Restaurant General Manager in all aspects of daily operations, including finances, personnel, and guest relations.
  • Foster a positive and supportive work environment that motivates team members and drives success.
  • Champion staff development through mentorship, training opportunities, and career growth initiatives.
  • Actively participate in community engagement efforts, collaborating with local vendors, businesses, and farms to source sustainable and high-quality ingredients.
  • Oversee day-to-day operations and tackle challenges proactively, ensuring smooth and efficient restaurant operations.
  • Maintain clear and effective communication with team members and the broader community.
  • Uphold the highest standards for food quality, service excellence, and brand reputation.

Requirements

O-Ku Charleston:

O-Ku celebrates authentic Asian cuisine with a regional approach with a menu that focuses on unique ingredients and sophisticated presentations. From petite plates to sushi specialties, O-Ku showcases the freshest fish from the world’s finest markets and producers in areas such as Norway, Scotland, Hawaii, and New Zealand, as well as local sustainable sources.

The interior is modern yet offers a reminder of Charleston’s charm and unique history with its exposed brick and high ceilings. Located on Charleston’s bustling upper King Street, the large expansive windows allow the perfect place to watch the action during the day or night. O-Ku has been named one of the Top 20 Best New Restaurants of 2010 by Esquire magazine and the Best Sushi Restaurant in the U.S. by Travel Leisure in 2013.

Qualifications

  • 5 years of experience in a restaurant management role, preferably in an upscale environment.
  • Proven track record of success in leading and motivating teams to achieve operational and financial goals.
  • Strong understanding of food and beverage operations, including inventory management, cost control, and menu development.
  • Exceptional interpersonal and communication skills, with the ability to build rapport with team members, guests, and community partners.
  • Passion for hospitality and a commitment to creating memorable guest experiences.
  • Ability to work effectively in a fast-paced and dynamic environment.

What We Offer

Flexibility: Your schedule may vary (days, nights, weekends, holidays) based on seasonality, covers, and hours of operation. In general, you can anticipate working 50 to 55 hours a week.

As a Valued Member of the Team, You Can Expect:

  • Competitive Compensation: Competitive base pay and PTO benefits after 90 days.
  • Health & Wellness: Comprehensive health insurance coverage, including medical, dental, vision, and more.
  • Financial Planning: Access to a 401K plan with a 50% match on your first 6% investment, along with Roth options.
  • Home Loan Program: We offer a zero-interest housing loan program to help you achieve your dream of home ownership.
  • Employee Discounts: Enjoy discounts at our 15 restaurant concepts and growing boutique hotels division.
  • Family Time: Benefit from 4 weeks of PTO for maternity/paternity leave.

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.

The Indigo Road Hospitality Group is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

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