What are the responsibilities and job description for the Housekeeping Inspector position at The Indigo Road Hospitality Group?
Job Type
Full-time
Description
AT INDIGO ROAD...
Our goal is to be the best job you'll ever have in the hospitality industry. No joke, it's what we truly aim for. We believe that by taking care of you, you'll best take care of our guests. It's working. In addition to generous benefits and job openings across 30 locations, we have internal growth opportunities for everyone who wants it. But most of all, we have heart. Founded in 2009 by Steve Palmer, IRHG sets itself apart in the industry by fostering an environment where our people come first. We want to meet you. Come join us in our mission to change the hospitality industry, forever.
WHY THE GEORGE...
The George is a 56-room upscale, boutique hotel located at 615 Front Street Georgetown, SC (corner of Front & Queen Streets) that began development in February 2022 and opened in the second half of 2023. The property offers visitors and locals an unparalleled waterfront dining and lodging experience at an unsurpassed location within the charming historic, colonial seaport town of Georgetown, South Carolina. In addition to fifty-six rooms and suites, the property offers a full-service restaurant and bar on the Front Street side of the property, and features waterfront event space, a waterfront bar and activity lawn for lounging, games, and events. The George has direct marina access affording boaters and opportunity to enjoy the hotels' amenities and guests an opportunity to access charter vessels for fishing, eco-excursions, and sailing in the Winyah Bay and surrounding areas.
AS A HOUSEKEEPING INSPECTOR
You will work closely with the General Manager and be responsible for ensuring Guest Rooms, and Public Areas are in line with IRHG standards. The Housekeeping Inspector will assist with the daily supervision of tasks, spot checks for quality, and guest satisfaction with room cleanliness.
Responsibilities
- One (1) year related experience in hotel or similar environment.
- Ability to inspect rooms 3 days a week and perform or assist with cleaning duties as necessary.
- Motivate and track progress of team members daily to ensure completion of rooms.
- Speaks with and responds to guests regarding service challenges while showing compassion.
- Inspect work performed daily to ensure that it meets specifications and established standards.
- Assist with necessary levels of staffing, inventory and payroll.
- Assist Housekeeping Manager in monitoring high potential team members and ensure their growth as leaders within the company.
- Proactive, takes initiative; creatively problem solves, exercises good judgment; attention to details; anticipates and exceeds guest expectations.
- Proficiency in Microsoft Word, Outlook and Excel preferred.
Requirements
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions.
Skills
The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. As with all positions at The Indigo Road Hospitality Group, employment is "at will" or voluntary on both the part of the employee or employer. That means employment can be terminated by either party with or without notice and / or with or without cause.
The Indigo Road Hospitality Group is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
