What are the responsibilities and job description for the House Attendant position at The Industrialist Hotel?
JOB SUMMARY
The House Attendant/Houseman offers essential support to the Room Attendants while directly interacting with guests throughout each shift.
Must be available to work Weekends and Holidays ***
JOB DUTIES
- Maintain the cleanliness and appearance of the hotel lobby, hallways, public restrooms, and public areas of the hotel.
- Clean and maintain the appearance of the surrounding areas of the hotel, including removing debris or trash from the sidewalk and watering potted plants.
- Warmly interact with all guests, including in public areas and while completing guest requests.
- Report and log any lost and found items immediately when found according to hotel procedures.
- Effectively work with team members to accomplish assigned tasks each day.
- Return all equipment and keys at the end of the shift.
- Work safely to prevent injury to yourself, other staff members, or our valued guests.
- Maintain organization and cleanliness of housekeeping closets, guest areas, and hotel facilities.
- Assist with laundry operations, including loading and unloading linen, folding, and storage.
- Stock all housekeeping closets with linen and housekeeping supplies.
- Watch for safety hazards and report them immediately to the manager.
- Maintain control of keys issued to perform assigned duties.
- Teamwork: effectively communicate and work with associates to complete daily tasks.
- Perform other duties as directed, developed, or assigned.
MINIMUM REQUIREMENTS
- Self-motivated and able to complete tasks and duties without constant supervision.
- Possess a desire to provide service to others and offer an exceptional, personalized experience for our guests.
- Able to give and receive information clearly and professionally.
- Maintain a sharp eye for detail while still able to multi-task.
- Enjoy working as part of a team while embracing personal responsibility.
- Lift up to 50 lbs., push or pull up to 100 lbs.
- The houseman will spend 90% of the shift on his or her feet.
- Must be able to communicate verbally in English in a professional, courteous manner.
Shift
- Full-time schedule
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Work Location: In person