Housekeeping Supervisor

The Industrialist, a Marriott Autograph Collection Hotel located in Downtown Pittsburgh is looking for an experienced Housekeeping Supervisor to join our team!

Title: Housekeeping Supervisor

***Must be available to work weekends and holidays***

JOB SUMMARY

Assist in the organization of cleanliness and maintenance in all units and association property. To maintain the Housekeeping department in accordance with standards and guidelines established by the company.

JOB DUTIES

* Assist in the responsibilities of the Housekeeping Department including Room Cleaning, Public Area Cleaning, Laundry & Guest laundry services.

* Assist in maintaining high standards in all aspects of internal and external service and embrace the Hyatt culture.

* Promote unity and teamwork throughout the department.

* Actively participate in all aspects of Housekeeping operations, including Room cleaning, Room inspections, Deep cleaning, Laundry and Public areas.

* Communicate with guests in a professional, courteous and helpful manner.

* Assist in supervising housekeeping teams to maximize the guest experience, exceed expectations and efficiently complete daily departmental objectives.

* Enforce hotel standards, policies and procedures with staff.

* Direct and evaluate performance of staff and follow up with training where needed.

* Assist in motivating staff and maintain a cohesive team.

* Hire and supervise housekeeping line employees and supervisors.

* Assist in developing and maintaining training programs to create proper quality and quantity cleaning results.

* Assist in establishing and ensure compliance with guest service standards.

* Utilize inventories to provide high quality housekeeping and maintenance of the units.

* Know and have responsibility for implementation of policies and procedures set forth

* Initiate and maintain effective communication within housekeeping department, and between all other departments and associates.

* Ensure grooming and conduct standards for all housekeeping associates are enforced.

* Provide superior cleaning techniques and results in all managed product types.

* Provide feedback to management and owners on specific furnishing and product needs.

* Assist in development and maintaining effective payable, payroll, work order and other written paperwork systems.

* Provide quality control and care of linen, supplies and equipment.

* Perform any other duties assigned by Management.

MINIMUM REQUIREMENTS

·High school graduate or equivalent

·Must be able to speak, hear and understand the English language

·Competent in written and verbal communication

·Must be able to sit/stand/walk for long periods of time

·Ability to handle pressure situations and exercise good judgment

·2 years previous housekeeping or related experience

·Computer knowledge

HRI is an EOE M/F/D/V

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Work Location: In person