What are the responsibilities and job description for the IBH-Night Auditor position at The Inn at Bay Harbor?
Inn at Bay Harbor is a Marriott Autograph Collection Hotel nestled on the shoreline of Lake Michigan. It is a place and experience that is Exactly Like Nothing Else.
This is a part-time position. The Night Auditor will be responsible for handling front office reception and administration duties overnight. This includes, but is not limited to: warmly greeting each and every guest and colleague, answering phones, handling company inquiries, completing guest registration and room assignment, as well as cashier work. Candidate must possess ability to handle a variety of tasks/requests at one time, and the ability to deal with a diverse set of individuals. Patience and politeness is key. Computer literacy and willingness to learn new computer systems is expected.
Responsibilities:- Welcome, greet and make guests feel comfortable and valued for the duration of their visit.
- Properly perform check-in/check-out procedures in regards to guest accounts
- Keep accurate account of monies in cash drawer
- Answer phones
- Respond promptly and courteously to any guest request
- Keep professional attitude and demeanor during all guest interactions
- Demonstrate a working knowledge of resort services/functions and community events, including details such as: dates/times/locations
- Print daily reports for each hotel department and deliver accordingly
Must be available weekends, weeknights, and holidays
Applicants must be 18 years old
Long periods of standing required
Computer skills are mandatory
Position includes an increased pay differential
Inn at Bay Harbor Team Members and their eligible family members are provided with a benefit package like no other. Working here gives you access to both Boyne Resorts and Marriott team discounts. Simply put, you get the best of both worlds.
