What are the responsibilities and job description for the Housekeeping Team Member position at The Inn at Canaan?
About the Job: We are seeking a Positive and Enthusiastic individual to join our team at The Inn at Canaan. As a Housekeeping Team Member, you will be responsible for providing exceptional guest service by ensuring that all guest rooms are clean, stocked, and ready for occupancy. You will work closely with other high-quality professionals to maintain a high level of customer satisfaction.
Responsibilities:
Requirements:
Responsibilities:
- Clean guest rooms and stock them with appropriate supplies while following safety and security procedures and regulations.
- Retrieve, stock, restock and store the housekeeping cart according to prescribed housekeeping, safety and security procedures and regulations.
- Receive assigned section, keys, supplies and any priority room requests from the Senior Housekeeper.
- Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
- Report any missing articles, damage or mechanical problems to the Senior Housekeeper and turning articles left in room.
- Sweep hallways designated to your area.
- Report maintenance related issues to inspectors, front desk, and maintenance.
- Coordinate with Housekeeping Supervisor on work priorities and provide assistant when needed.
- Assist with weekly/monthly inventories.
Requirements:
- Ability to lift 30 lbs, Ability to stand for eight hours.
- Customer-oriented and friendly.
- Practice and observe all safety procedures.
- Attention to detail and efficiency.
- Must be available to work weekends and holidays.
- Ability to work with little supervision and maintain a high level of performance.
