What are the responsibilities and job description for the Guest Service Associate position at The Inn at Lake Joseph?
The Guest Services Associate will assist in the myriad details of a guest stay, from contact and assisting guests in their daily needs to daily housekeeping and upkeep of property. They will ensure that guests are satisfied and work towards building a great guest experience.
Duties & Functions
- Healthy communication with Food & Beverage and Engineering departments and ensure that guest's expectations are met and anticipated.
- Keep workspaces clean, tidy and organized at all times.
- Communicate with the General Manager for any needs, purchases, services or assistance.
- Respond to all guests’ requests or needs in a proper manner and ensure appropriate action is taken.
- Maintains current culture, amenities, and services, events in the area, points of interest, and services in the area.
- Clean guest rooms to meet the company’s service standards.
- Clean and Fold Laundry in a timely manner.
- All other tasks and duties as assigned.
- Set a professional standard with the team that falls in line with the company's culture.
- Have excellent personal presentation and interpersonal skills.
- Display a positive and cheerful demeanor along with a caring personality.
- Good problem solving ability.
- Fluency in reading, writing and spoken English.
Qualifications & Standards
- Excellent communication skills, verbal and written
- Command of the English language, written and verbal
- Possess excellent interpersonal skills
- Ability to lift up to 50 lbs.
Acknowledgement
I HAVE READ AND UNDERSTAND THE JOB DESCRIPTION AS STATED ABOVE AND ACCEPT THAT ANY OF THE TASKS MAY BE MODIFIED OR CHANGED. I ACCEPT RESPONSIBILITY FOR KNOWING THE MODIFICATIONS AND / OR CHANGES IN THIS JOB DESCRIPTION. I CAN PERFORM THE ESSENTIAL FUNCTIONS OF THIS JOB AS LISTED ABOVE, WITH OR WITHOUT REASONABLE ACCOMMODATION.
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
Language:
- English (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to Commute:
- Forestburgh, NY 12777 (Required)
Ability to Relocate:
- Forestburgh, NY 12777: Relocate before starting work (Preferred)
Work Location: In person
Salary : $18 - $20