What are the responsibilities and job description for the PATIENT SERVICES REP 421 position at THE INSTITUTE FOR FAMILY HEALTH?
Job Details
Description
Summary:
Under the supervision of the Practice Administrator, performs routine clerical duties and is responsible for cash collection, appointment scheduling, registration/financial data, and integrity of billing including charge documents is cognizant of the philosophy, standards, objectives and policies of the Department and the Organization.
Requirements:
- Schedules patient appointments in Epic system.
- Makes reminder and no show calls, and provides schedule information to the practice.
- Prints, schedules, and confirms appointments.
- Responsible for performing a complete registration of patient clinical, financial and demographic information into the Epic system.
- Responsible for the integrity of the data. Collects cash from patients for charges and co-payments.
- Completes all necessary documents for all payments accrued. Matches cash collected to receipts at end of session.
- Requests patient charts from Medical Records Department for distribution. Searches for missing charts before they are needed for clinic session, only as required.
Qualifications
Experience and/or Skills
- Computer literacy with proficiency in MS Word, Excel, and PowerPoint.
- Demonstrated organizational, interpersonal, oral and written communication skills and the ability to handle multiple assignments at any time
- Ability to generate, interpret and analyze data from multiple sources
- Bilingual Spanish/English a plus.
- Demonstrated experience in case management field a plus.
Salary : $18 - $18