Associate Manager, Webinars

Summary 

The Associate Manager, Webinars, leads the execution of webinar initiatives tailored to the needs of internal auditors. This individual contributor role is ideal for a proactive project manager passionate about professional development and thrives in a collaborative, fast-paced, and purpose-driven environment.

In this role, you will oversee the lifecycle of our internal audit-focused webinars—from ideation and speaker coordination to delivery and performance tracking—ensuring that each offering aligns with emerging trends, regulatory updates, and global standards within the internal audit profession. Working cross-functionally with internal teams and external subject matter experts (SMEs), this position is key to enhancing member value and delivering relevant, impactful learning experiences.

Key Responsibilities

• Deliver seamless webinar experiences for high-stakes, high-volume audiences, where production quality and attention to detail directly impact stakeholder perception. 
• Lead the end-to-end planning, development, and delivery of internal audit-related webinars.
• Collaborate with internal audit subject matter experts (SMEs) to identify timely, relevant topics aligned with global standards and professional practices.
• Recruit and coordinate with external speakers, ensuring content quality and adherence to learning objectives.
• Manage webinar project timelines using tools like SmartSheet, ensuring on-time and within-budget delivery.
• Support sponsored webinar initiatives by collaborating with Principal Partners team to coordinate webinar development, maintain brand and educational standards, and ensure professional relevance.
• Draft descriptions, review presentation materials, and conduct quality assurance checks to maintain consistency and value.
• Partner cross-functionally with internal teams (Marketing, IT, Operations, Legal, Finance) to support successful marketing, delivery, and compliance of webinars.
• Ensure compliance with NASBA standards and other professional education requirements.
• Analyze webinar performance data to identify improvements and inform future programming.
• Assist with speaker database maintenance and recruitment of experts for on-demand and instructor-led offerings.
• Stay current on trends in internal auditing, risk management, governance, and adult learning to inform content strategy.
• Contribute to special projects and cross-functional initiatives that enhance member education and professional advancement.
• Other duties as assigned.

Qualifications 

To perform this job successfully, an individual must have:

• Proficiency in MS Office Suite, especially PowerPoint and Excel.
• Experience with webinar platforms (Zoom, Cvent, GoToWebinar, etc.).
• Experience in customer support roles, particularly in technical support.
• Familiarity with learning management systems (LMS) and project management tools (SmartSheet preferred).
• Knowledge of instructional design principles and adult learning best practices is preferred.
• Understanding of NASBA CPE compliance is a plus.

The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience:

• A bachelor’s degree in instructional design, education, marketing, communications, or a related field from a four-year college or university is required. 
• Experience in webinar, e-learning, or curriculum development—preferably in a professional association or educational organization.
• Familiarity with the internal audit profession, Institute of Internal Auditors (IIA) Standards, and key frameworks such as COSO or ISO preferred.
• Experience in speaker or subject matter expert recruitment, especially within a technical or regulated professional discipline.

Certificates, Licenses, Registrations:

None Required

Additional Key Competencies

• Strong organizational and time-management skills, with the ability to manage multiple complex projects simultaneously.
• Excellent written and verbal communication, including the ability to translate technical audit content into learner-friendly language.
• Proactive problem-solver with a continuous improvement mindset.
• Collaborative and adaptable, with a commitment to member service and professional excellence.
• Ability to work effectively across teams, influence without direct authority, and deliver results in a member-focused environment.

Supervisory Responsibilities

None.

Physical Demands 

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is frequently required to stand; walk and sit. Specific vision abilities required by this job include close vision, distance vision and color vision.

Work Environment 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

This position will require work in our Headquarters office in Lake Mary, FL 40% of the time.