What are the responsibilities and job description for the Commercial Lines Insurance Customer Service Agent position at The Insurance Center of Tuscaloosa?
Company Description
The Insurance Center of Tuscaloosa, established in 1957, is an independent insurance agency serving West and Central Alabama. Specializing in Home, Auto, Commercial, and Life Insurance, we have access to numerous companies and programs, offering a wide range of insurance options for our clients.
This is a full-time on-site role for a Commercial Lines Insurance Customer Service Agent located in Tuscaloosa, AL. The Customer Service Agent will be responsible for providing exceptional customer service, support, and satisfaction in the commercial insurance sector.
- Customer Service Representatives and Customer Support skills
- Customer Satisfaction and Customer Service expertise
- Strong focus on Customer Experience
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize effectively
- Knowledge of commercial insurance products and policies
- Proficiency in insurance software and systems
- Previous experience in a similar role is a plus