What are the responsibilities and job description for the Commercial Lines Account Representative position at The Insurance Source, Inc?
About our Local Insurance Agency: The Insurance Source, Inc. is a thriving, independent insurance agency located in the heart of beautiful Keene, NH. We are passionate about providing exceptional service and tailored insurance solutions to our commercial clients.
We are a Property & Casualty Insurance agency looking for a motivated and detail-oriented Part-Time Commercial Lines Account Representative to join our team. As a Part-Time Commercial Lines Account Representative, you'll play a vital role in supporting our commercial clients by providing excellent service and managing their insurance needs. You'll work closely with our experienced team to ensure client satisfaction and contribute to the growth of our agency.
Insurance Customer Service Requirements:
- Previous experience in a commercial lines insurance role is highly preferred.
- Strong understanding of commercial insurance products and coverages.
- Excellent customer service and communication skills (written and verbal).
- Proficiency in using agency management systems and Microsoft Office Suite.
- Detail-oriented with strong organizational and time management skills.
- Ability to work independently and as part of a team.
- Property and Casualty license is a plus, but not required to apply.
- Must live within a commutable distance to Keene, NH.
- Enthusiasm and belief about the role insurance and financial products play in people’s lives
Insurance Customer Service Responsibilities :
- Provide exceptional customer service to commercial clients, responding to inquiries and resolving issues promptly and professionally.
- Process policy changes, renewals, endorsements, and cancellations accurately and efficiently.
- Prepare and process certificates of insurance.
- Maintain accurate client records and documentation in our agency management system.
- Assist in the preparation of proposals and presentations.
- Collaborate with underwriters and carriers to obtain quotes and resolve coverage issues.
- Stay up-to-date on industry trends and changes in commercial insurance products.
- Assist with other administrative tasks as needed.
Insurance Customer Service Benefits :
- PTO/Vacation and Holidays increase with experience
- Room for advancement within the company
- 401K matching benefits
- Possible hybrid working schedule. Work from home some of the time with flexible hours.
Candidates with the following experience encouraged to apply: customer service, property and casualty insurance, life insurance, auto insurance, home insurance, ,customer service, administrative, health insurance.
If you are driven to succeed and want to join a top-performing local Insurance Agency, please apply!
Job Type: Part-time
Pay: $16.00 - $25.00 per hour
Expected hours: 15 – 25 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
- Professional development assistance
Schedule:
- Monday to Friday
Supplemental Pay:
- Commission pay
License/Certification:
- Property Casualty Insurance License (Preferred)
Work Location: In person
Salary : $16 - $25