Purchasing Associate

Schedule: Remote/Onsite - HQ location for training (onsite). Then after training it will be Hybrid (3 days a week, Wednesdays are onsite and any other day of choice).

6 month CONTRACT opportunity with possibility of extension or going permanent.

Pay Rate: $20-22 per hour

The Brand Purchasing Support Associate is responsible for managing after-sales support, coordinating with suppliers, and ensuring a seamless purchasing process. This role requires strong communication, problem-solving, and organizational skills to handle purchasing-related inquiries, order tracking, and supplier negotiations.

Key Responsibilities:

• Order & Shipment Management: Track shipments, process product returns, and handle freight claims to resolve after-sales issues efficiently.
• Purchasing Support: Research product information, pricing, and order status while collaborating with suppliers and freight carriers.
• Customer & Supplier Communication: Respond to inquiries regarding orders, shipments, and products while maintaining positive relationships with both internal and external stakeholders.
• Invoice & Payment Processing: Assist with accounts payable functions, including processing invoices, payments, and credit/check requests.
• Administrative Support: Maintain records, generate reports, and ensure proper documentation of purchasing activities.
• Process Improvement: Identify opportunities to enhance efficiency in purchasing and customer service processes.
• Compliance & Documentation: Ensure proper handling of import regulations, freight documentation, and purchasing policies.

Qualifications & Skills:

• Experience: Minimum 2 years of experience in accounting, purchasing, or accounts payable (AP); 3 years of AP experience preferred.
• Technical Skills: Proficiency in Microsoft Office Suite; Salesforce experience is highly preferred.
• Industry Knowledge: Familiarity with freight and logistics processes, including claims and supplier coordination, is a plus.
• Communication & Problem-Solving: Strong verbal and written communication skills, negotiation abilities, and decision-making skills.
• Customer Service: Experience in handling customer inquiries, resolving disputes, and working with vendors and suppliers.
• Organizational & Multi-Tasking Ability: Ability to shift priorities frequently, work well under pressure, and respond to issues with urgency.

Work Environment:

This role requires collaboration across multiple teams, including suppliers, freight carriers, and internal departments. The ideal candidate is proactive, adaptable, and detail-oriented, capable of working independently while contributing to a high-performance team.