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Senior Site Reliability Engineer

The Intersect Group
Chicago, IL Full Time
POSTED ON 3/1/2025
AVAILABLE BEFORE 3/26/2025

To create and maintain the next generation of application infrastructure and to be responsible for reliability, automation and scalability using and the latest best practices.

Essential Functions

  • Implement software and tools to improve the performance - availability, scalability, and latency, while delivering end products to customer with the highest efficiency and meeting all security standards.
  • Build automation and tooling around application management, such as deployments, configuration changes and disaster recovery scenarios.
  • Implement and evangelize Observability and monitoring systems to proactively detect problems and identify cause.
  • Evaluate capacity of the application on a continuous basis to provide stats to the Product/Business teams and recommend an efficient path to scale for future needs.
  • Identify performance bottlenecks and work with cross-functional teams to troubleshoot and resolve issues.
  • Implement standards across multiple disciplines, systems and practices to improve the overall application delivery.
  • Work directly with application development teams to provide feedback and technical requirements to the software development lifecycle, implementing best-practice microservice design patterns and other modern software development approaches.
  • Serve as a technical liaison for the application and provide documents and runbooks to Level 1 and Level 2 teams.
  • Participate in 24 X 7 on-call rotation.
  • Be a champion of excellent processes; take the initiative in developing repeatable patterns and standard, re-usable work across teams.
  • Support the company's commitment to protect the integrity and confidentiality of systems and data.

Minimum Qualifications

  • Education and experience typically obtained through completion of a Bachelor’s Degree in Business and/or Computer Science or related field.
  • 3 years of related experience managing large complex projects in a technical or software development environment inclusive of post-graduate degree
  • Demonstrated experience in effective Incident and Problem Management
  • Proven related work experience in a medium to large scale enterprise.
  • Strong understanding of scripting languages
  • Hands on experience implementing and using modern Observability solutions.
  • Linux systems administration
  • Good knowledge of Git
  • Experienced with security and encryption protocols.
  • Comfortable with facilitating collaboration, open communication and reaching across functional borders.
  • Excellent oral and written communication and people skills.
  • High level of customer responsiveness, excellent documentation and communication skills and attention to detail.
  • Background and drug screen.

Preferred Qualifications

  • Good programming skills in one or more of the following languages: Java, ruby, python, JavaScript and GO
  • Hands-on experience in supporting applications in a 24X7 customer-facing production environment.
  • Strong knowledge of CI/CD workflows
  • Strong understanding and hands-on experience on TCP/UDP/IP protocols
  • Working knowledge of AWS, Docker, Kubernetes, Swarm

Salary : $170,000 - $180,000

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