What are the responsibilities and job description for the Scheduling Coordinator position at The Investors Edge?
Salary: $50K Base Bonus Up to $55K Commision
Benefits:
At Investors Edge, we are committed to your professional growth and well-being with a comprehensive benefits package. Enjoy extensive health coverage, including a health care stipend, life insurance, vision, dental, and complete Telemed & Tele-Mental health services for both you and your family. Our 401K plan is robust, offering a 4% employer match along with Dollar for Dollar contributions. We support a balanced lifestyle with a flexible PTO policy. As a company recognized as a top workplace for 20 years and twice featured on the Inc 5000 list, we prioritize innovation, accountability, and helping our clients achieve financial freedom.
As an Appointment Setter, your key role will be to transform warm leads into scheduled appointments. Your responsibilities include:
- Daily Duties: Engaging with up to 50 leads per day through calls and texts, maintaining over 30 conversations daily, and strictly adhering to our provided script.
- Experience Requirements: A minimum of 2 years in phone-based roles such as customer service, phone surveys, or appointment setting (sales experience is not necessary).
- High Volume Management: Proven capability to handle 30 calls daily and achieve 5 hours of phone activity per day.
- Performance Track Record: Demonstrated success in meeting performance metrics and KPIs.
- CRM Expertise: Proficiency with CRM systems for accurate data management and follow-up.
- Effective Communication: An extroverted personality with strong, confident phone skills.
Our work environment includes numerous perks to enhance your experience:
- Onsite Amenities: Access to a gym, sauna, showers, and a massage chair.
- Fully-Equipped Kitchen: An oven, stove, and a Coke Freestyle machine for a variety of drink options.
- Comfortable Workspace: Ergonomic sit/stand desks with push-button controls and a casual dress code.
- Convenient Parking: Reserved parking spots right by the employee entrance, eliminating long walks from distant lots.
To excel in this role, you'll need to exhibit:
- Innovative Problem-Solving: The ability to develop and implement new ideas and solutions.
- Resourcefulness: Proactive problem-solving and initiative.
- Organizational Skills: Efficient task management and prioritization.
- Commitment to Excellence: High standards of performance and quality.
- Self-Motivation: The capability to work independently while staying driven.
- Stress Management: Ability to manage stress effectively and maintain performance.
- Persistence: A strong track record of achieving goals and overcoming challenges.
Technical skills required include familiarity with CRM platforms such as HubSpot or Salesforce, experience with VOIP or soft phone systems, and the ability to handle phone conversations confidently while adhering to scripted dialogues.
Associate
#ZR
Salary : $50,000 - $105,000
