Care Manager (Full Time)

The Iowa Clinic is seeking a Care manager for our West Des Moines location. A Care Manager collaborates with all members of the multi-disciplinary healthcare team to ensure the delivery of high-quality, cost-effective care, as evidenced by outcomes of care management of chronic diseases, coordinated transitions of care; achievement of select quality outcome metrics; appropriate utilization of health management programs and resources, within the structure of a patient-centered medical home.

Healthcare here is different – we’re locally owned and led by our physicians, and all decisions are always made right here in Central Iowa.

Think you’ve got what it takes to join our TIC team? Keep reading…

A day in the life…

Wondering what a day in the life of a Care Manager at The Iowa Clinic might look like?

• High Risk Patient Management:
  
  • Identify patients with chronic illnesses that would benefit from care management.
  • Outreach to patients to discuss care management; assess for patient interest/engagement
  • Collaborate with the provider, healthcare team, and patient/family to evaluate health status, promote education, identify barriers and develop patient specific care plans with SMART goals. Promote patient self-care and assist patient in securing health care and community resources. , Ensure care plan consistency across providers
  • Communicate with patients regularly to assist on disease related symptom management, address compliance with care plans, promote lifestyle choices to improve prognosis.
  • Verify chronic disease conditions are listed accurately in EMR, enter chronic disease conditions accurately in EMR.
• Assist Transitions Of Care nurse with Transitions of Care Process: (as needed):
  
  • Provide follow up on inpatient admissions and emergency department vists; working collaboratively with the provider and healthcare team to establish plan of care post discharge, including follow up appointment in the clinic to prevent unnecessary readmissions/visits.
• Encourage and assist with closing patient health maintenance quality measure gaps to ensure the highest quality of patient care. Measured by patient outcomes and payor incentives.
• Collaborates with providers, clinic staff and clinic leadership to identify patient care needs and assist with resolving day to day issues.
• Maintains awareness of own safety in carrying out duties and responsibilities. Adheres to universal precautions and infection control policies and procedures.
• Assumes accountability for enhancing own knowledge through professional associations, journals, workshops, in-services, etc. Keeps professional license current.
• Maintains patient confidentiality and uses discretion in patient interactions.
• Promotes a positive, professional image of The Iowa Clinic both internally and externally. Promotes positive interpersonal relations.

This job might be for you if you have…

Education:

• RN with strong clinical background required

Licensure/Certification:

• Current State of Iowa Nursing License
• CPR certified or complete certification within first 3 months of employment

Previous Work Experience:

• Two years clinical experience required, adult specialty-specific experience preferred. Experience in chronic disease management or health coaching strongly preferred.

Qualifications

• A desire to find a meaningful, fulfilling career
• Exceptional customer service skills
• Effective communication skills
• A positive and team-oriented attitude

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What’s in it for you

• One of the best 401(k) programs in central Iowa, including employer match and profit sharing
• Employee incentives to share in the Clinic’s success
• Generous PTO accruals and paid holidays
• Health, dental and vision insurance
• Quarterly volunteer opportunities through a variety of local nonprofits
• Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night… we could go on and on
• Monthly departmental celebrations, casual dress code and clinic-wide competitions
• Employee rewards and recognition program
• Health and wellness program with up to $350/year in incentives
• Employee feedback surveys
• All employee meetings, team huddles and transparent communication